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IBM 8676 Hardware Maintenance Manual - Page 44

Ethernet, Windows, teaming, messages

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Table 5. NDIS (Windows NT) driver messages for the Ethernet controller (continued) Error code (hex) Description 0x0F Explanation: Could not allocate enough memory for other structures. For Windows NT: Action: 1. From the Windows NT desktop, click Start Æ Control Panel Æ Networks Æ Adapters. 2. Select an IBM Ethernet adapter from the list. 3. Click Properties Æ Advanced. 4. Lower the resource values that apply to the transmit queue. For Windows 2000: 0x10 Action: 1. From the Windows 2000 desktop, click Start Æ Settings Æ Control Panel Æ Network and Dial-up Connections. 2. Right-click an IBM Ethernet adapter in the list and click Properties. 3. Select a component and click Configure. 4. Click the Advanced tab and lower the resource values that apply to the transmit queue. Explanation: Did not find any Ethernet controllers. 0x11 Action: Using the Configuration/Setup Utility program, make sure that Ethernet is enabled. Explanation: Multiple Ethernet controllers found, but none matched the required ID. 0x13 Action: Using the Configuration/Setup Utility program, make sure that Ethernet is enabled. Explanation: Did not find any Ethernet controllers that matched the required subven/subdev. 0x16 Action: Using the Configuration/Setup Utility program, make sure that Ethernet is enabled. Explanation: Single adapter found, but multiple instances tried to load. 0x17 Action: Using the Configuration/Setup Utility program, make sure that Ethernet is enabled, and that the integrated 10/100 Ethernet controller or the optional Ethernet PCI adapter are enabled. Explanation: Slot parameter not specified in the registry. All other 4-character hexadecimal codes Action: Remove the adapter driver and reinstall it. Action: See supplementary documentation, such as www.ibm.com/pc/support, for more information. Ethernet Windows NDIS teaming messages This section explains the the messages associated with Ethernet teaming. Table 6. NDIS Windows driver teaming messages for the Ethernet controller Event ID Type Description 01 Error Explanation: Team name and physical adapter name are the same. This is an invalid configuration. Action: Reconfigure the adapter team by double-clicking the PROSet icon in the Control Panel. 02 Error Explanation: Unable to allocate required resources. Action: Free some memory resources and restart. 34 xSeries 335 Type 8676, Type 8830: Hardware Maintenance Manual and Troubleshooting Guide

Section	Page
About this manual	5
Important safety information	5
Online support	5
Contents	7
Chapter 1. General information	11
Related publications	11
Notices and statements used in this book	12
Features and specifications	12
Server controls, LEDs and power	14
Front view	14
Operator information panel	15
Rear view	16
Server power features	17
Turning on the server	17
Turning off the server	17
Standby mode	18
Chapter 2. Configuring the server	19
Using the ServerGuide Setup and Installation CD	19
Using the Configuration/Setup Utility program	19
Using the LSI Logic Configuration Utility program	20
Using ServeRAID Manager	20
Using ServeRAID Manager in startable-CD mode	21
Configuring the controller	21
Viewing the configuration	25
Getting assistance	26
Configuring the Gigabit Ethernet controller	27
Updating the integrated system management firmware	28
Using the IBM Director	28
Chapter 3. Diagnostics	29
General checkout	29
Checkout procedure	30
Diagnostic tools overview	31
POST error logs	31
Viewing error logs from the Configuration/Setup Utility program	32
Viewing error logs from the diagnostic programs	32
Diagnostic programs and error messages	32
Starting the diagnostic programs	32
Viewing the test log	33
Viewing the System Error log	33
Diagnostic error message tables	34
Error code format	34
Text message format	34
ServerGuide error symptoms	35
Small computer system interface messages	35
Light Path Diagnostics	36
Level 2 diagnostic panel LEDs	36
Recovering the BIOS code	37
Power checkout	38
Troubleshooting the Ethernet controller	39
Ethernet plug wrap test	39
Network connection problems	39
Ethernet controller troubleshooting chart	40
Ethernet controller messages	41
Novell NetWare or IntraNetWare system ODI driver messages	41
NDIS 4.0 (Windows NT) driver messages	42
Ethernet Windows NDIS teaming messages	44
Chapter 4. Customer replaceable units	47
Installation guidelines	47
System reliability considerations	47
Major components of the xSeries 335 Type 8676 and Type 8830 server	48
System-board component locations	49
System-board internal connectors	49
System-board switches and jumpers	50
System-board external connectors	51
System-board LEDs	52
System-board option connectors	53
Removing the cover and bezel	54
Working with adapters	55
Adapter considerations	55
Installing an adapter	57
Hard disk drives	58
Installing a hot-swap hard disk drive	59
Installing a non-hot-swap hard disk drive	59
Memory technology transition	60
Installing memory modules	61
Installing a microprocessor	62
Replacing a fan assembly	66
Replacing the battery	67
Completing the installation	69
Installing the cover and bezel	69
Cabling the server	69
Cabling a C2T chain	70
Testing the C2T chain	71
Using the C2T chain	72
Cabling an ASM interconnect network	72
Updating the server configuration	74
Installing the server in a rack	75
Input/output connectors	75
C2T connectors	76
C2T breakout cable connectors	76
Ethernet connector	77
Integrated system management connector	77
Serial connector	77
Universal Serial Bus connectors	77
Chapter 5. Service replaceable units	79
Thermal grease	79
Power supply	80
Operator information card	82
Diskette drive	83
SCSI backplane	84
Riser card	85
System board	86
Chapter 6. Symptom-to-FRU index	89
Beep symptoms	89
No-beep symptoms	92
Light Path Diagnostic panel system error LED	92
Diagnostic error codes	94
Error symptoms	99
POST error codes	105
Service processor error codes	111
ServeRAID error codes	111
POST (ISPR) error procedures	113
SCSI error codes	115
Temperature error messages	115
Fan error messages	116
Power error messages	116
System shutdown	117
Voltage related system shutdown	117
Temperature related system shutdown	118
DASD checkout	118
Host built-in self test (BIST)	118
Bus fault messages	119
Undetermined problems	119
Problem determination tips	120
Chapter 7. Parts listing for the xSeries 335	121
System	122
Keyboard CRUs	123
Power cord CRUs	124
Appendix A. Getting help and technical assistance	127
Before you call	127
Using the documentation	127
Getting help and information from the World Wide Web	127
Software service and support	128
Hardware service and support	128
Appendix B. Related service information	129
Safety information	129
General safety	129
Electrical safety	130
Safety inspection guide	131
Handling electrostatic discharge-sensitive devices	132
Grounding requirements	132
Notice for customers in the State of California	133
Safety notices (multilingual translations)	133
Appendix C. Notices	165
Edition notice	165
Trademarks	166
Important notes	166
Product recycling and disposal	167
Electronic emission notices	167
Federal Communications Commission (FCC) statement	167
Industry Canada Class A emission compliance statement	168
Australia and New Zealand Class A statement	168
United Kingdom telecommunications safety requirement	168
European Union EMC Directive conformance statement	168
Taiwanese Class A warning statement	169
Chinese Class A warning statement	169

Match case Limit results 1 per page

Table

NDIS

(Windows

NT)

driver

messages

for

the

Ethernet

controller

(continued)

Error

code

(hex)

Description

0x0F

Explanation:

Could

not

allocate

enough

memory

for

other

structures.

For

Windows

NT:

Action:

From

the

Windows

desktop,

click

Start

Control

Panel

Networks

Adapters

Select

IBM

Ethernet

adapter

from

the

list.

Click

Properties

Advanced

Lower

the

resource

values

that

apply

the

transmit

queue.

For

Windows

2000:

Action:

From

the

Windows

2000

desktop,

click

Start

Settings

Control

Panel

Network

and

Dial-up

Connections

Right-click

IBM

Ethernet

adapter

the

list

and

click

Properties

Select

component

and

click

Configure

Click

the

Advanced

tab

and

lower

the

resource

values

that

apply

the

transmit

queue.

0x10

Explanation:

Did

not

find

any

Ethernet

controllers.

Action:

Using

the

Configuration/Setup

Utility

program,

make

sure

that

Ethernet

enabled.

0x11

Explanation:

Multiple

Ethernet

controllers

found,

but

none

matched

the

required

ID.

Action:

Using

the

Configuration/Setup

Utility

program,

make

sure

that

Ethernet

enabled.

0x13

Explanation:

Did

not

find

any

Ethernet

controllers

that

matched

the

required

subven/subdev.

Action:

Using

the

Configuration/Setup

Utility

program,

make

sure

that

Ethernet

enabled.

0x16

Explanation:

Single

adapter

found,

but

multiple

instances

tried

load.

Action:

Using

the

Configuration/Setup

Utility

program,

make

sure

that

Ethernet

enabled,

and

that

the

integrated

10/100

Ethernet

controller

the

optional

Ethernet

PCI

adapter

are

enabled.

0x17

Explanation:

Slot

parameter

not

specified

the

registry.

Action:

Remove

the

adapter

driver

and

reinstall

it.

All

other

4-character

hexadecimal

codes

Action:

See

supplementary

documentation,

such

www.ibm.com/pc/support,

for

information.

Ethernet

Windows

NDIS

teaming

messages

This

section

explains

the

messages

associated

with

Ethernet

teaming.

Table

NDIS

Windows

driver

teaming

messages

for

the

Ethernet

controller

Event

Type

Description

Error

Explanation:

Team

name

and

physical

adapter

name

are

the

same.

This

invalid

configuration.

Action:

Reconfigure

the

adapter

team

double-clicking

the

PROSet

icon

the

Control

Panel.

Error

Explanation:

Unable

allocate

required

resources.

Action:

Free

some

memory

resources

and

restart.

xSeries

335

Type

8676,

Type

8830:

Hardware

Maintenance

Manual

and

Troubleshooting

Guide