Konica Minolta bizhub C360 bizhub C220/C280/C360 Fax Driver Operations User Ma - Page 63

bizhub C360/C280/C220

5-3

5.2

Cannot configure settings/cannot send faxes according to the settings

5

5.2

Cannot configure settings/cannot send faxes according to the

settings

Check the following items when you cannot configure settings of the fax driver or cannot send a fax accord-

ing to the settings you have configured.

Reference

-

Some items for the fax driver may not be configured simultaneously.

5.2.1

Error message

Problem

Possible Cause

Remedy

Cannot select items in the FAX

driver printing preferences dia-

log box.

Some functions cannot be com-

bined.

Grayed out items cannot be con-

figured.

A "conflict" message saying

"unable to configure" or "func-

tion will be canceled" appears.

You are trying to configure the

functions that cannot be com-

bined.

Check carefully the functions you

have specified, and then specify

the functions that can be com-

bined.

Cannot send a fax according to

the settings you have config-

ured.

The settings may not be config-

ured correctly.

Check the setting of each item of

the fax driver.

The selected functions can be

combined in the fax driver, but

not on this machine.

The paper size or paper orienta-

tion specified in the application

may take precedence over the

settings in the fax driver when

sending a fax.

Configure settings in the applica-

tion correctly.

No watermark is printed.

The watermark settings may not

be configured correctly.

Check the watermark settings.

The density of the watermark

may be too light.

Check the density setting.

Some graphic applications do

not print watermarks.

When using such a program, the

watermark cannot be printed.

Garbled characters are detect-

ed in the destination.

It may be impossible to obtain

any outline image from the OS.

When garbled characters are de-

tected in the destination, set

download fonts to bitmap fonts,

and also set printer fonts to OFF.

Message

Cause and remedy

Cannot connect to the network

A connection to the network was not able to be established. Make sure

that the network cable is correctly connected. In addition, make sure

that [Network Settings] in [Administrator Settings] have been correctly

configured.

Section	Page
Table of contents	2
1 Introduction	5
1.1 About this manual	5
1.1.1 Configuration of this manual	5
1.1.2 Elliptical expression	5
1.1.3 Screen shots used in this manual	5
1.1.4 Explanation of manual conventions	6
2 Overview	8
2.1 Printer controller	8
2.1.1 Roles of printer controller	8
2.1.2 PC-FAX transmission procedures	8
2.2 Operating environment	10
2.2.1 Connectable computers and OS	10
Windows	10
2.3 Setup procedures	11
2.3.1 For network connection	11
2.3.2 For local connection	11
3 Installation of Fax Driver	13
3.1 Connection method and installation procedure	13
3.1.1 Windows Vista/Server 2008	13
3.1.2 Windows 2000/XP/Server 2003	14
3.1.3 Windows NT4.0	14
3.2 Installer-based auto install	15
3.2.1 Operating environment of the installer	15
3.2.2 Settings of this machine	15
TCP/IP settings of this machine	15
RAW port number/IPP setting of this machine	16
3.2.3 Installing	16
3.3 Installation using Add Printer Wizard	20
3.3.1 Settings of this machine	20
TCP/IP settings of this machine	20
RAW port number setting of this machine	20
LPD setting of this machine	20
3.3.2 Windows Vista/Server 2008	20
3.3.3 Windows XP/Server 2003	23
3.3.4 Windows 2000/NT 4.0	26
3.4 Installing using plug and play	28
3.4.1 Windows Vista/Server 2008	28
3.4.2 Windows XP/Server 2003	28
3.4.3 Windows 2000	29
3.5 Uninstalling the fax driver	30
3.5.1 When the fax driver uninstaller is installed	30
3.5.2 When the fax driver uninstaller is not installed	30
4 Fax Driver Setting	33
4.1 Sending a fax	33
4.1.1 Sending operation	33
4.1.2 Selecting a recipient from a phone book	34
4.1.3 Selecting a recipient from an address book	35
4.1.4 Configuring the transmission conditions	37
4.1.5 Creating a fax cover sheet	37
4.2 Settings	40
4.2.1 Common Settings	40
4.2.2 [FAX] tab	41
4.2.3 [Basic] tab	42
4.2.4 [Layout] tab	42
4.2.5 [Stamp/Composition] tab	42
4.2.6 [Quality] tab	42
4.2.7 [Configure] tab	42
4.2.8 [Settings] tab	43
4.3 Configuring the [FAX] tab settings	44
4.4 Configuring the [Basic] tab settings	45
4.4.1 Configuring a custom size	45
4.4.2 Configuring user authentication settings	46
4.4.3 Configuring account track settings	47
4.5 Configuring the [Layout] tab settings	48
4.5.1 Combining pages (N in 1 or performing Poster Mode printing)	48
4.6 Configuring the [Stamp/Composition] tab	49
4.6.1 Sending by printing a watermark	49
4.6.2 Editing a watermark	49
4.7 Configuring the [Quality] tab settings	51
4.8 Configuring the [Configure] tab settings	52
4.8.1 Selecting the option	52
4.8.2 Changing the encryption passphrase	53
4.9 Using phone books	54
4.9.1 Adding recipients to a phone book	54
4.9.2 Editing a phone book	56
Changing the personal information	56
Changing group membership	56
Changing a group name	56
Creating a folder	57
Searching for personal information	57
4.10 Saving the fax driver settings	58
4.10.1 Saving the settings	58
4.10.2 Recalling settings	59
4.10.3 Editing settings	59
4.10.4 Importing settings/Exporting settings	59
5 Troubleshooting	62
5.1 Cannot send faxes	62
5.2 Cannot configure settings/cannot send faxes according to the settings	63
5.2.1 Error message	63
6 Appendix	65
6.1 Glossary	65
7 Index	70
7.1 Index by item	70
A to W	70
7.2 Index by button	71

Konica Minolta bizhub C360 bizhub C220/C280/C360 Fax Driver Operations User Ma - Page 63

Cannot con settings/cannot send faxes according to the, settings - driver download

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