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Responding to Error Messages, Alphanumeric

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Troubleshooting Responding to Error Messages If the touch panel displays any of these messages, follow the corresponding procedure. Alphanumeric Error Message Add paper in cassette. ## size (###) Checkpoints Corrective Actions Reference Page Print data does not match To change the paper source, press - the size or type of paper in the Paper Selection key to select the the cassette. Replace the desired paper source, and then press paper. the Enter key. If you press the Print key, the following messages are displayed. GO: Prints onto the currently selected paper. CANCEL: Stops printing. Press U or V to select the desired processing, and then press the Enter key. Add paper in cassette. [Place paper in P cassette.] Paper has run out. Add paper. 2-14 Call for service. - Open the front cover once and close - 9 it. If the message is displayed again, check C and the number. Turn the main power switch off and contact your service representative or authorized service center. Cannot staple this Stapling of small paper, - size. such as 5 1/2 × 8 1/2" [Cannot staple this pap. Size] (Statement), A5-R, and B5R, is not possible. Checksum Error The machine has detected Turn off the main power switch and - an error at startup. on again. If the same message appears, contact your service representative or authorized service center. Check paper size. There is no paper loaded Check the paper. - of a size that can be used in the currently selected mode. OPERATION GUIDE 9-5

Section	Page
Included Guides	2
Safety Conventions in This Guide	3
Contents	4
Caution / Warning Labels	6
Installation Precautions	7
Environment	7
Other precautions	7
Power supply/Grounding the machine	8
Other precautions	8
Handling of plastic bags	8
Precautions for Use	9
Cautions when using the machine	9
Other precautions	10
Cautions when handling consumables	11
Other precautions	11
SAFETY OF LASER BEAM	12
Safety Instructions Regarding the Disconnection of Power	14
Legal Restriction on Copying/Scanning	16
Legal Information	18
Regarding Trade Names	19
Energy Saving Control Function	21
Automatic 2-Sided Copy Function	21
Paper Recycling	21
Energy Star (ENERGY STAR®) Program	21
About this Operation Guide	22
Conventions in This Guide	23
Originals and Paper Sizes	24
1 Part Names	25
Operation Panel	26
Initial mode	27
Auto Clear Function	27
Automatic Cassette Switching Function	28
Message Display	28
Machine	30
2 Preparation before Use	33
Check bundled items	34
Documents Contained in the Included CD-ROM	34
Determining the Connection Method and Preparing Cables	35
Connection Example	35
Preparing Necessary Cables	36
Connecting Cables	37
Connecting LAN Cable (Optional)	37
Connecting USB Cable	38
Connecting the Power Cable	38
Switching the Language for Display [Language]	39
Setting Date and Time	40
Network (TCP/IP) Setup	42
Registering the IP Address	42
Registering the Subnet Mask	43
Registering the Default Gateway	43
Installing Software	45
Loading Paper	46
Before Loading Paper	46
Loading Paper in the Cassettes	47
Loading Paper in the MP Tray	49
Loading Envelopes and Cardstock	52
MP Tray Settings	54
Selecting a Size from Regular Sizes	54
Selecting a Size from Other Regular Sizes	54
Entering Paper Size	55
Paper Type	55
Loading Originals	57
Placing Originals on the Platen	57
Loading Originals in the Document Processor	58
3 Basic Operation	61
Power On/Off	62
Power On	62
Power Off	62
Low Power Mode and Auto Low Power Mode	64
Sleep and Auto Sleep	65
Printing from Applications	66
4 Copying Functions	69
Basic Copying Procedure	70
Adjusting Density	71
Selecting Image Quality	72
Zoom Copying	73
Auto Zoom Magnification Selection Mode	73
Manual Zoom Mode	73
Preset Zoom Mode	74
Collate Copying	76
Offset Copying	77
Staple	78
Original Size	80
Selecting an Original Size from Regular Size	80
Selecting an Original Size from Other Regular Sizes	80
Inputting the Original Size	80
Paper Selection	82
Mixed Sized Originals	83
Supported Combinations of Originals	83
Original Orientation	84
When placing originals on the platen	84
When placing originals on the optional document processor	84
EcoPrint	86
Combine Mode	87
2-in-1 Mode	87
4-in-1 Mode	88
Types of Page Boundary Lines	88
Margin Mode	90
Border Erase	91
Sheet Erase	91
Book Erase	91
Duplex Copying	93
Continuous Scan	96
Auto Image Rotation	97
Interrupt Mode	98
During a Copy Job	98
During Output	99
Program Function	100
Registering Programs	100
Recalling Programs	100
5 Printing Functions	101
Using This Machine as a Network Printer	102
Status Page Printing	103
e-MPS Function	104
Printing Quick Copy/Proof-and-Hold	105
Deleting Quick Copy/Proof-and-Hold	105
Printing Private Print/Stored Job	106
Deleting Private Print/Stored Job	106
Printing Virtual Mailbox Accumulated Data	107
Printing Virtual Mailbox List	107
Printing Code Job List	108
e-MPS Detail Settings	108
Interface	111
Network Setting	111
Emulation	116
Emulation Mode Selection	116
Font	119
Font Selection	119
Font Size	120
Courier/Letter Gothic Font Character Pitch	121
Courier/Letter Gothic Font Setting	122
Code Set Selection	122
Font List Printing	123
Print Configuration	124
Number of Copies	124
Reduction Printing	125
Print Orientation	125
Page Protect Mode	126
Line Feed (LF) Action	126
Carriage Return (CR) Action	127
Wide A4	127
Print Quality	129
KIR Mode	129
EcoPrint Setting	130
Resolution Setting	130
Print Density	130
Memory Card Operation	132
Reading Font Data	132
Reading Macro Data	133
Reading Data	133
Reading Program	133
Writing Data	134
Deleting Data	134
Deleting Font Data	135
Deleting Program Data	135
Deleting Macro Data	135
Deleting Language Data	136
Formatting Memory Card	136
Printing a Partition List	137
Hard Disk Operation	138
RAM Disk Operation	139
RAM Disk Functions	139
RAM Disk Operation	139
RAM Disk Size	140
Paper Handling	141
MP Tray Mode	141
Paper Source	142
Duplex Print Mode	142
Output Destination	143
Override A4/Letter	144
Other Settings	145
Form Feed Timeout	145
Received Data Dump	146
Printer Function Resetting	146
Resource Protect Mode	147
Auto Continue	148
Duplex Printing Error Detection	149
Stapling Error Detection	150
Service Status Page Printing	150
6 System Menu	153
Default Setting Mode	154
Copier Default Settings	154
Machine Default Settings	165
MP Tray Settings	180
Paper Size	180
Paper Type	182
Browsing and Printing the Total Counter	183
Report Output	185
Language Setting	186
7 Job Accounting	187
Job Accounting Mode	188
Managing Accounts	189
Setting Limit of Use	190
Deleting an Account	194
Changing Limit of Use	194
All Account Management	196
Individual Account Management	197
Enabling Job Accounting	198
Default Settings	199
Copier Job Accounting	199
Printer Job Accounting	200
Scanner Job Accounting	200
Fax Job Accounting	201
Operation against Excess over Limit	201
Using Job Accounting	203
8 Maintenance	205
Cleaning	206
Original Cover / Glass Platen	206
Slit Glass	206
Separator	207
Transfer Roller	208
Toner Container and Waste Toner Box Replacement	210
Removing Waste Toner Box and Toner Container	210
Cleaning Electrical Charge Section	212
Installing Toner Container and Waste Toner Box	213
9 Troubleshooting	215
Solving Malfunctions	216
Responding to Error Messages	219
Alphanumeric	219
Clearing Paper Jams	226
Jam Location Indicators	226
Precautions with Paper Jams	227
Cassette 1	227
Cassette 2 to 4	229
MP Tray (JAM 10)	230
MP Tray (except JAM10)	231
Left Cover	231
Paper Output Slot	233
Optional Document Processor	234
Optional Finisher	236
Optional Job Separator	238
Appendix	239
Optional Equipment	240
Overview of Optional Equipment	240
Document Processor	241
Paper Feeder	241
Duplex Unit	241
Document Finisher	241
Adding Staples	243
Clearing Staple Jam	244
Job Separator	245
Key Counter	246
Inserting the Key Counter	246
FAX Kit	246
Network Scanner Kit	246
Network Interface Card (IB-23)	246
Expansion Memory	247
Memory Card (CompactFlash)	247
Hard Disk	247
Paper	248
Cassette and Optional paper feeder	248
Multi Purpose tray (MP tray)	248
Basic Paper Specifications	248
Choosing the Appropriate Paper	249
Special Paper	252
Specifications	256
Machine	256
Printer	258
Document Processor (option)	258
Paper Feeder (option)	259
Duplex Unit (option)	259
Document Finisher (option)	260
Job Separator (option)	260
Environmental Specifications	261
EN ISO 7779	261
EK1-ITB 2000	261
Glossary	262

Match case Limit results 1 per page

Troubleshooting

OPERATION GUIDE

9-5

Responding to Error Messages

If the touch panel displays any of these messages, follow the corresponding procedure.

Alphanumeric

Error Message

Checkpoints

Corrective Actions

Reference

Page

Add paper in

cassette.

## size (###)

Print data does not match

the size or type of paper in

the cassette. Replace the

paper.

To change the paper source, press

the

Paper Selection

key to select the

desired paper source, and then press

the Enter key.

If you press the

key, the

following messages are displayed.

: Prints onto the currently selected

paper.

CANCEL

: Stops printing.

Press

to select the desired

processing, and then press the

Enter

key.

—

Add paper in

cassette.

[

Place paper in P

cassette.

]

Paper has run out.

Add paper.

2-14

Call for service.

—

Open the front cover once and close

it. If the message is displayed again,

check

and the number. Turn the

main power switch off and contact

your service representative or

authorized service center.

—

Cannot staple this

size.

[Cannot staple

this pap. Size]

Stapling of small paper,

such as 5

1/2

×8

1/2

(Statement), A5-R, and B5-

R, is not possible.

—

Checksum Error

The machine has detected

an error at startup.

Turn off the main power switch and

on again. If the same message

appears, contact your service

representative or authorized service

center.

—

Check paper size.

There is no paper loaded

of a size that can be used

in the currently selected

mode.

Check the paper.

—