Lexmark MS310 User's Guide - Page 161
Job prints from the wrong tray or on the wrong paper, Step 3, Settings, General Settings, Paper Menu
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Troubleshooting 161 Action Yes No Step 3 Install additional From the Eco‑Mode menu, change the environmental settings. To access printer memory. the Eco‑Mode menu, do either of the following: For more information, • If the printer is on a network, then open a Web browser and type the contact customer printer IP address in the address field. Then navigate to Settings > support. General Settings > Eco‑Mode. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. • If the printer is connected to a computer by a USB or parallel cable, then open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh. The problem is solved. Note: When using the Eco-Mode setting, you may notice a reduction in performance. Does the print job still take longer than expected? Job prints from the wrong tray or on the wrong paper Actions Step 1 a Check if you are printing on paper that is supported by the tray. b Resend the print job. Yes No The problem is solved. Go to step 2. Does the job print from the correct tray or on the correct paper? Step 2 The problem is solved. Go to step 3. a From the Paper menu, set the paper size and type to match the paper loaded in the tray. To access the Paper menu, do either of the following: • If the printer is on a network, then open a Web browser and type the printer IP address in the address field. Then navigate to Settings > Paper Menu. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. • If the printer is connected to a computer by a USB or parallel cable, then open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh. b Resend the print job. Does the job print from the correct tray or on the correct paper?