Lexmark MS310 User's Guide - Page 182
Horizontal voids appear on prints, Step 3, Warning-Potential Damage
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Troubleshooting 182 Action Step 3 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job. Yes Go to step 4. No The problem is solved. Do streaked vertical lines still appear on prints? Step 4 Go to step 5. a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 2 Install the imaging unit, and then the cartridge. b Resend the print job. The problem is solved. Do streaked vertical lines still appear on prints? Step 5 Replace the imaging unit, and then resend the print job. Do streaked vertical lines still appear on prints? Contact customer The problem is solved. support at http://support.lexmar k.com or your service representative. Horizontal voids appear on prints Leading edge Trailing edge Action Step 1 a Make sure your software program is using a correct fill pattern. b Resend the print job. Yes Go to step 2. Do horizontal voids appear on prints? Step 2 Go to step 3. a Load the specified tray or feeder with a recommended type of paper. b Resend the print job. Do horizontal voids appear on prints? No The problem is solved. The problem is solved.