Lexmark MS310 User's Guide - Page 185
Toner specks appear on prints, Toner rubs off, Uneven print density, CD CD CD
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Troubleshooting 185 Toner specks appear on prints Action Replace the imaging unit, and then resend the print job. Do toner specks appear on prints? Yes Contact customer support. No The problem is solved. Toner rubs off ABC DEF Leading edge Trailing edge Action Yes Step 1 Go to step 2. From the Paper Menu, check the paper type and weight settings. To access the Paper Menu, do either of the following: • If the printer is on a network, then open a Web browser and type the printer IP address in the address field. Then navigate to Settings > Paper Menu. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. • If the printer is connected to a computer by a USB or parallel cable, then open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh. No Change the paper type and weight settings to match the paper loaded in the tray. Do the paper type and weight settings match the type and weight of paper loaded in the tray? Step 2 Check if you are printing on paper with texture or rough finishes. Change the texture settings in the Paper menu. Are you printing on textured or rough paper? Contact customer support at http://support.lexmar k.com or your service representative. Uneven print density ABCDE ABCDE ABCDE