Lexmark MS310 User's Guide - Page 169
Paper curl, Step 2, Settings, Paper Menu
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Troubleshooting 169 Action Yes Step 2 Go to step 3. From the Paper menu, check if the paper size setting matches the paper loaded in the tray. To access the Paper menu, do either of the following: • If the printer is on a network, then open a Web browser and type the printer IP address in the address field. Then, navigate to Settings > Paper Menu. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. • If the printer is connected to a computer by a USB or parallel cable, then open the Local Printer Settings Utility for Windows or the Printer Settings for Macintosh. No Do one or more of the following: • Change the paper size setting to match the paper loaded in the tray. • Change the paper loaded in the tray to match the paper size setting. Does the paper size setting match the paper loaded in the tray? Step 3 a Depending on your operating system, specify the paper size from Printing Preferences or from the Print dialog. b Resend the print job. The problem is solved. Contact customer support. Are the margins correct? Paper curl Action Yes Step 1 Go to step 2. Move the width and length guides in the tray to the correct positions for the size of the paper loaded. Are the width and length guides positioned correctly? Step 2 Go to step 3. From the Paper menu, set the paper size and type to match the paper loaded in the tray. To access the Paper menu, try one or more of the following: • If the printer is on a network, then open a Web browser and type the printer IP address in the address field. Then, navigate to Settings > Paper Menu. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. • If the printer is connected to a computer by a USB or parallel cable, then open the Local Printer Settings Utility for Windows or the Printer Settings for Macintosh. Do the paper type and weight match the type and weight of the paper in the tray? No Adjust the width and length guides. Change the paper type and weight to match the paper loaded in the tray.