Lexmark MS310 User's Guide - Page 164
Unexpected breaks occur, Print quality problems, Printer is printing blank s
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Troubleshooting 164 Action Step 3 Reduce the number and size of fonts, the number and complexity of images, and the number of pages in the job. Does the job print and collate correctly? Yes No The problem is solved. Contact customer support. Unexpected page breaks occur Action Yes No Step 1 The problem is solved. Go to step 2. From the Setup menu, adjust the print timeout setting. To access the Setup menu, do either of the following: • If the printer is on a network, then access the Embedded Web Server: a Open a Web browser, and then type the printer IP address in the address field. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. b Navigate to: Settings > General Settings > Timeouts > adjust the print timeout setting > Submit • If the printer is connected to a computer by a USB or parallel cable, then open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh. Does the file print correctly? Step 2 a Check the original file for manual page breaks. b Resend the print job. The problem is solved. Contact customer support. Does the file print correctly? Print quality problems Printer is printing blank pages