Lexmark MS818 Embedded Web Server Administrator s Guide - Page 71
Kerberos configuration file is not uploaded
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Troubleshooting 71 Kerberos configuration file is not uploaded This error occurs when Smart Card Authentication is configured to use the Device Kerberos Setup, but no Kerberos file has been uploaded. Make sure that the Kerberos file has been uploaded 1 From the Embedded Web Server, click Settings > Apps > Apps Management > Smart Card Authentication > Configure. 2 If you are using Simple Kerberos Setup, then clear the Use Device Kerberos Setup check box, and then apply the changes. 3 If you are using a Kerberos configuration file, then do the following: a From the Embedded Web Server, click Settings > Security > Security Setup > Kerberos 5. b Under Import Kerberos File, browse to the krb5.conf file, and then click Submit. Unable to authenticate users Make sure that the Realm specified in the Kerberos settings is in uppercase 1 From the Embedded Web Server, click Settings > Apps > Apps Management > Smart Card Authentication > Configure. 2 For Simple Kerberos Setup, make sure that the Realm is correct and typed in uppercase. 3 If you are using krb5.conf file, then make sure that the Realm entries in the configuration file are in uppercase. Domain controller certificate is not installed Make sure that the correct certificate is installed on the printer For more information, see "Managing certificates and other settings" on page 42. KDC did not respond within the required time Try one or more of the following: Make sure that the IP address or host name of the KDC is correct 1 From the Embedded Web Server, click Settings > Apps > Apps Management > Smart Card Authentication > Configure. 2 For Simple Kerberos Setup, make sure that the IP address or host name specified for the Domain Controller is correct, and then apply the changes. 3 If you are using a krb5.conf file, then make sure that the IP address or host name specified for the Domain Controller is correct. Make sure that the KDC is available You can specify multiple KDCs in the Smart Card Authentication settings or in the krb5.conf file.