Lexmark MS818 Embedded Web Server Administrator s Guide - Page 79

Failure to send fax to one destination, Failure to send to all fax destinations

Page 79 highlights

Troubleshooting 79 Check the fax forwarding setting Note: This feature is available only in some printer models. 1 From the Embedded Web Server, click Settings > Fax Settings > Analog Fax Setup. 2 From the Fax Receive Settings section, select any setting except Forwarding. 3 Click Submit. Make sure that no other phone number is competing with the printer 1 From the Embedded Web Server, click Settings > Fax Settings > Analog Fax Setup. 2 From the Fax Receive Settings section, change the "Rings to Answer" value. 3 Click Submit. Generate fax logs and identify the status message From the Embedded Web Server, click Reports > Fax Job Log. Failure to send fax to one destination Try one or more of the following: Make sure that you entered the correct fax number Reduce the maximum send speed 1 From the Embedded Web Server, click Settings > Fax Settings > Analog Fax Setup. 2 From the Fax Send Settings section, reduce the Max Speed. 3 Click Submit. Generate fax logs and identify the status message From the Embedded Web Server, click Reports > Fax Job Log. Failure to send to all fax destinations Try one or more of the following: Make sure that the printer is not configured for Fax Server mode 1 From the Embedded Web Server, click Settings > Fax Settings. 2 Make sure that Analog is selected. Make sure that the printer is configured to send faxes 1 From the Embedded Web Server, click Settings > Fax Settings > Analog Fax Setup. 2 From the Fax Send Settings section, click Enable Fax Scans. 3 Click Submit.

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Check the fax forwarding setting
Note:
This feature is available only in some printer models.
1
From the Embedded Web Server, click
Settings
>
Fax Settings
>
Analog Fax Setup
.
2
From the Fax Receive Settings section, select any setting except Forwarding.
3
Click
Submit
.
Make sure that no other phone number is competing with the printer
1
From the Embedded Web Server, click
Settings
>
Fax Settings
>
Analog Fax Setup
.
2
From the Fax Receive Settings section, change the “Rings to Answer” value.
3
Click
Submit
.
Generate fax logs and identify the status message
From the Embedded Web Server, click
Reports
>
Fax Job Log
.
Failure to send fax to one destination
Try one or more of the following:
Make sure that you entered the correct fax number
Reduce the maximum send speed
1
From the Embedded Web Server, click
Settings
>
Fax Settings
>
Analog Fax Setup
.
2
From the Fax Send Settings section, reduce the Max Speed.
3
Click
Submit
.
Generate fax logs and identify the status message
From the Embedded Web Server, click
Reports
>
Fax Job Log
.
Failure to send to all fax destinations
Try one or more of the following:
Make sure that the printer is not configured for Fax Server mode
1
From the Embedded Web Server, click
Settings
>
Fax Settings
.
2
Make sure that Analog is selected.
Make sure that the printer is configured to send faxes
1
From the Embedded Web Server, click
Settings
>
Fax Settings
>
Analog Fax Setup
.
2
From the Fax Send Settings section, click
Enable Fax Scans
.
3
Click
Submit
.
Troubleshooting
79