Lexmark MS818 Embedded Web Server Administrator s Guide - Page 79
Failure to send fax to one destination, Failure to send to all fax destinations
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Troubleshooting 79 Check the fax forwarding setting Note: This feature is available only in some printer models. 1 From the Embedded Web Server, click Settings > Fax Settings > Analog Fax Setup. 2 From the Fax Receive Settings section, select any setting except Forwarding. 3 Click Submit. Make sure that no other phone number is competing with the printer 1 From the Embedded Web Server, click Settings > Fax Settings > Analog Fax Setup. 2 From the Fax Receive Settings section, change the "Rings to Answer" value. 3 Click Submit. Generate fax logs and identify the status message From the Embedded Web Server, click Reports > Fax Job Log. Failure to send fax to one destination Try one or more of the following: Make sure that you entered the correct fax number Reduce the maximum send speed 1 From the Embedded Web Server, click Settings > Fax Settings > Analog Fax Setup. 2 From the Fax Send Settings section, reduce the Max Speed. 3 Click Submit. Generate fax logs and identify the status message From the Embedded Web Server, click Reports > Fax Job Log. Failure to send to all fax destinations Try one or more of the following: Make sure that the printer is not configured for Fax Server mode 1 From the Embedded Web Server, click Settings > Fax Settings. 2 Make sure that Analog is selected. Make sure that the printer is configured to send faxes 1 From the Embedded Web Server, click Settings > Fax Settings > Analog Fax Setup. 2 From the Fax Send Settings section, click Enable Fax Scans. 3 Click Submit.