Lexmark MS818 Embedded Web Server Administrator s Guide - Page 77
License error, An error occurs when opening a secure PDF file
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Troubleshooting 77 Make sure that the printer and destination have the same subnet For more information, contact your system administrator. Make sure that the LDAP settings are configured properly in your printer setup and in the setup dialog For more information, contact your system administrator. Contact your system administrator License error Try one or more of the following: Make sure that the application is licensed For more information on purchasing a license, contact your Lexmark representative. Make sure that the license is up‑to‑date 1 From the Embedded Web Server, click Settings or Configuration. 2 Depending on your printer model, do one of the following: • Click Apps > Apps Management. • Click Device Solutions > Solutions (eSF). • Click Embedded Solutions. 3 Click the license status of the application from the list. 4 Update the license. An error occurs when opening a secure PDF file Make sure that the PDF version for the device is not set to A‑1a 1 From the Embedded Web Server, click Settings or Configuration. 2 Click E‑mail/FTP Settings > E‑mail Settings. 3 From the E‑mail Settings menu, click PDF Settings. 4 Select a PDF version except A‑1a.