Lexmark X925 Lexmark Document Distributor - Page 12

Supported ECM platforms, Getting support

Page 12 highlights

Getting started 12 Supported ECM platforms • IBM FileNet P8, with one of the following components: - Content Services connector - Image Services connector - Content Engine - Content Engine with shared repository • Microsoft Office SharePoint Server 2007 and Windows SharePoint Services 3.0 • EMC Documentum 5.3 • Autonomy iManage WorkSite with WorkSite Server 8.2 or 8.5 Notes: • Integration with ECM systems may require specific licenses. • For ECM platforms that are not capable of direct integration, LDD can save documents and a text file containing metadata to a directory where an ECM system is configured to poll for files. Getting support When requesting technical support, provide the following information: • Description of the problem • Steps to reproduce the problem, if possible • Operating system, version, and service pack level • JDK and JRE version • Eclipse version • LDD SDK plug‑in versions Note: You can find the SDK plug‑in versions by clicking Help > About Eclipse Platform, and then clicking Plug‑in Details in the dialog that appears. LDD SDK plug‑ins list the provider as "Lexmark International Inc." • A ZIP file containing the source files in your solution project • The current .solution file if the problem is with a built solution or installation • The Eclipse error log Note: The Eclipse error log is the file ".log" in the .metadata folder within your workspace folder.

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Supported ECM platforms
IBM FileNet P8, with one of the following components:
Content Services connector
Image Services connector
Content Engine
Content Engine with shared repository
Microsoft Office SharePoint Server 2007 and Windows SharePoint Services 3.0
EMC Documentum 5.3
Autonomy iManage WorkSite with WorkSite Server 8.2 or 8.5
Notes:
Integration with ECM systems may require specific licenses.
For ECM platforms that are not capable of direct integration, LDD can save documents and a text file containing
metadata to a directory where an ECM system is configured to poll for files.
Getting support
When requesting technical support, provide the following information:
Description of the problem
Steps to reproduce the problem, if possible
Operating system, version, and service pack level
JDK and JRE version
Eclipse version
LDD SDK plug
in versions
Note:
You can find the SDK plug
in versions by clicking
Help
>
About Eclipse Platform
, and then clicking
Plug
in
Details
in the dialog that appears. LDD SDK plug
ins list the provider as “Lexmark International Inc.”
A ZIP file containing the source files in your solution project
The current .solution file if the problem is with a built solution or installation
The Eclipse error log
Note:
The Eclipse error log is the file “.log” in the .metadata folder within your workspace folder.
Getting started
12