Netgear WNR1000v3 User Manual - Page 119

Problems with Date and Time, Problems with Wireless Adapter Connections, E-mail

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Wireless-N 150 Router WNR1000v3 User Manual • Check to see that the network address of your computer (the portion of the IP address specified by the subnet mask) is different from the network address of the remote device. • Check that your cable or DSL modem is connected and functioning. • If your ISP assigned a host name to your computer, enter that host name as the account name in the Basic Settings screen. • Your ISP could be rejecting the Ethernet MAC addresses of all but one of your computers. Many broadband ISPs restrict access by allowing traffic only from the MAC address of your broadband modem, but some ISPs additionally restrict access to the MAC address of a single computer connected to that modem. If this is the case, you must configure your router to "clone" or "spoof" the MAC address from the authorized computer. For more information, see "Using the Setup Manual" on page 1-1. Problems with Date and Time Select E-mail under Content Filtering in the main menu to display a screen that shows the current date and time of day. The WNR1000v3 router uses the Network Time Protocol (NTP) to obtain the current time from one of several network time servers on the Internet. Each entry in the log is stamped with the date and time of day. Problems with the date and time function can include the following: • Date shown is January 1, 2000. Cause: The router has not yet successfully reached a network time server. Check that your Internet access settings are correct. If you have just completed configuring the router, wait at least 5 minutes, and check the date and time again. • Time is off by one hour. Cause: The router does not adjust for daylight savings time. In the E-mail screen, select the Automatically Adjust for Daylight Savings Time check box. Problems with Wireless Adapter Connections If your wireless adapter is unable to connect, check its connection settings. To check the adapter's connection settings: 1. open the adapter setup utility to check connections: Troubleshooting v1.0, February 2010 7-10

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Wireless-N 150 Router WNR1000v3 User Manual
Troubleshooting
7-10
v1.0, February 2010
•
Check to see that the network address of your computer (the portion of the IP address specified
by the subnet mask) is different from the network address of the remote device.
•
Check that your cable or DSL modem is connected and functioning.
•
If your ISP assigned a host name to your computer, enter that host name as the account name
in the Basic Settings screen.
•
Your ISP could be rejecting the Ethernet MAC addresses of all but one of your computers.
Many broadband ISPs restrict access by allowing traffic only from the MAC address of your
broadband modem, but some ISPs additionally restrict access to the MAC address of a single
computer connected to that modem. If this is the case, you must configure your router to
“clone” or “spoof” the MAC address from the authorized computer. For more information, see
“Using the Setup Manual” on page 1-1
.
Problems with Date and Time
Select
E-mail
under Content Filtering in the main menu to display a screen that shows the current
date and time of day. The WNR1000v3 router uses the Network Time Protocol (NTP) to obtain the
current time from one of several network time servers on the Internet. Each entry in the log is
stamped with the date and time of day. Problems with the date and time function can include the
following:
•
Date shown is January 1, 2000.
Cause: The router has not yet successfully reached a network time server. Check that your
Internet access settings are correct. If you have just completed configuring the router, wait at
least 5 minutes, and check the date and time again.
•
Time is off by one hour.
Cause: The router does not adjust for daylight savings time. In the E-mail screen, select the
Automatically Adjust for Daylight Savings Time
check box.
Problems with Wireless Adapter Connections
If your wireless adapter is unable to connect, check its connection settings.
To check the adapter’s connection settings:
1.
open the adapter setup utility to check connections: