Panasonic WVNP472 WVNP472 User Guide - Page 44

TROUBLESHOOTING, >ping enter here the IP address set for the camera.

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Page 44 highlights

TROUBLESHOOTING Symptom No picture is displayed. What to do • Is the AC adapter firmly plugged in to the outlet? • Are the POWER IN terminals on the camera connected with the AC adapter properly? • Is the lens cap removed? • Is the video cable or network cable connected properly? Reference page 10 10 8 10, 11 Cannot access the camera from the browser. • Are the network cables connected properly? • Is the status indicator lamp of the network connection termi- nal lighting? If not, the network connection is not established or the other devices are not in operation. • Is a valid IP address set for the camera? • Are you connecting to a wrong IP address? Open the command prompt on your PC and enter: >ping (enter here the IP address set for the camera). If the camera replies, the connection is correct. If not, set the correct IP address to your PC and/or to the camera. HTML documents are not displayed. • HTML files in the camera might be broken. Initializing is required. 10, 11 7 12 36 -44-

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Symptom
No picture is displayed.
-44-
TROUBLESHOOTING
HTML documents are not displayed.
• Is the AC adapter firmly plugged in to the outlet?
• Are the POWER IN terminals on the camera connected with
the AC adapter properly?
• Is the lens cap removed?
• Is the video cable or network cable connected properly?
• HTML files in the camera might be broken. Initializing is
required.
10
10
8
10, 11
36
Cannot access the camera from the
browser.
• Are the network cables connected properly?
• Is the status indicator lamp of the network connection termi-
nal lighting?
If not, the network connection is not established or the other
devices are not in operation.
• Is a valid IP address set for the camera?
• Are you connecting to a wrong IP address?
Open the command prompt on your PC and enter:
>ping (enter here the IP address set for the camera).
If the camera replies, the connection is correct.
If not, set the correct IP address to your PC and/or to the
camera.
10, 11
7
12
What to do
Reference page