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Troubleshooting When Using the Copy Function
Problem A shadow appears on copies if you use pasted originals. Cause Image density is too dark. Solution Adjust the image density. See "Adjusting Image Density", Copy Reference. Change the orientation of the original. Put mending tape on the pasted area. The same copy area is dirty whenever making copies. Copies are too light. The exposure glass, ADF or ARDF is dirty. Image density is too light. Clean them. See p.97 "Maintaining Your Machine". Adjust the image density. See "Adjusting Image Density", Copy Reference. Use the recommended paper. Also, use paper that has been stored in the recommended temperature and humidity conditions. See "Copy Paper", About This Machine. Contact your service representative. Copies are too light. Parts of images are not copied. Parts of images are not copied. White lines appear. Copies are blank. The toner bottle is almost empty. Add toner. See p.84 "Adding Toner".
Copies are too light.
The paper is damp or rough.
The original is not placed correctly. Place originals correctly. See "Placing Originals", Copy Reference. The correct paper size is not selected. Select the proper paper size. The exposure glass or scanning glass is dirty. Clean them. See p.97 "Maintaining Your Machine".
The original is not placed correctly. When using the exposure glass, place originals face down. When using the ADF or ARDF, place them face up. Place the original on the exposure glass at a slight angle.
A moiré pattern is pro- Your original has a dot pattern duced on copies. image or many lines.
Black spots appear on the copy of a photographic print.
Because of high humidity, the photographic print has stuck to the exposure glass.
Place the print on the exposure glass in either of the following ways: • Place an OHP transparency on the exposure glass, and then place the print on top of the OHP transparency. • Place the print on the exposure glass, and then place two or three sheets of white paper on top of it. Leave the exposure glass cover, ADF or ARDF open when copying.