Ricoh Aficio MP 2000 Troubleshooting - Page 33

File Transfer, System Settings, the Web Image Monitor

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When a Message Is Displayed Message Cause Solution Check whether there are any network problems. {15-02} Cannot log on to the POP3/IMAP4 server. • Check that the user name and password of the E-mail Account are correctly programmed using [File Transfer] under [System Settings]. See "File Transfer", General Settings Guide. You can also use the Web Image Monitor for confirmation. See the Web Image Monitor's Help. • Contact your network administrator. 3 Check whether there are any network problems. {15-03} No machine e-mail address is programmed. • Check that the machine's email address is correctly programmed using [File Transfer] under [System Settings]. See "File Transfer", General Settings Guide. You can also use the Web Image Monitor for confirmation. See the Web Image Monitor's Help. • Contact your network administrator. Check whether there are any network problems. {15-11} Cannot find the DNS server or POP3/IMAP4 server. • Check that the DNS server IPv4 address is correctly programmed using Web Image Monitor. See the Web Image Monitor's Help. • Check that the POP3/IMAP4 server is correctly programmed using Web Image Monitor. See the Web Image Monitor's Help. • Check the network connection and radio wave status. • Check that the LAN cable is correctly connected to the machine. • Contact your network administrator. 27

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When a Message Is Displayed
27
3
Check whether
there are any
network prob-
lems.
{
15-02
}
Cannot log on to the
POP3/IMAP4 server.
•
Check that the user name and
password of the E-mail Ac-
count are correctly pro-
grammed using
[
File Transfer
]
under
[
System Settings
]
. See
“File Transfer”, General Set-
tings Guide. You can also use
the Web Image Monitor for
confirmation. See the Web Im-
age Monitor's Help.
•
Contact your network admin-
istrator.
Check whether
there are any
network prob-
lems.
{
15-03
}
No machine e-mail address is
programmed.
•
Check that the machine's e-
mail address is correctly pro-
grammed using
[
File Transfer
]
under
[
System Settings
]
. See
“File Transfer”, General Set-
tings Guide. You can also use
the Web Image Monitor for
confirmation. See the Web Im-
age Monitor's Help.
•
Contact your network admin-
istrator.
Check whether
there are any
network prob-
lems.
{
15-11
}
Cannot find the DNS server or
POP3/IMAP4 server.
•
Check that the DNS server
IPv4 address is correctly pro-
grammed using Web Image
Monitor. See the Web Image
Monitor's Help.
•
Check that the POP3/IMAP4
server is correctly pro-
grammed using Web Image
Monitor. See the Web Image
Monitor's Help.
•
Check the network connection
and radio wave status.
•
Check that the LAN cable is cor-
rectly connected to the machine.
•
Contact your network admin-
istrator.
Message
Cause
Solution