Ricoh Aficio MP 2000 Troubleshooting - Page 32
File Trans, System Settings, Troubleshooting When Using the Facsimile Function
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Troubleshooting When Using the Facsimile Function Message Cause Solution Check whether E-mail transmission was refused • Check that the user name and there are any by SMTP authentication, POP be- password for SMTP authenti- network problems. {14-09} fore SMTP authentication or login authentication of the computer in which the folder for forwarding is specified. cation or POP before SMTP authentication are correctly programmed from [File Transfer] under [System Settings]. See "File Transfer", General Settings Guide. You can also use the Web Image Monitor for confirmation. See the Web 3 Image Monitor's Help. • Check that the user name and password of the E-mail Ac- count are correctly pro- grammed from [File Transfer] under [System Settings]. See "File Transfer", General Set- tings Guide. You can also use the Web Image Monitor for confirmation. See the Web Im- age Monitor's Help. • Check that the user ID and password for the computer in which the folder for forwarding is specified are correctly programmed. • Check that the folder for forwarding is correctly specified. • Check that the computer in which the folder for forwarding is specified is correctly operated. • Contact the administrator. Check whether there are any network problems. {14-33} No machine e-mail address is programmed. • Check that the machine's email address is correctly programmed from [File Transfer] under [System Settings]. See "File Transfer", General Settings Guide. You can also use the Web Image Monitor for confirmation. See the Web Image Monitor's Help. • Contact the administrator. Check whether there are any network problems. {15-01} No POP3/IMAP4 server address • Check that the host name or is programmed. IPv4 address of the POP3/IMAP4 server is cor- rectly programmed using the Web Image Monitor. See the Web Image Monitor's Help. • Contact the administrator. 26