Sony STR-DN1030 Operating Instructions (Large File - 11.51 MB) - Page 122

Cannot Play appears., No Track appears.

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You cannot play audio data normally. • Shuffle Play is selected. Press SHIFT, then press SHUFFLE repeatedly until "SHUF" disappears. Play does not start, or does not automatically change to the next track or file. • Make sure that the audio file you are trying to play is in a format supported by this receiver (page 69). • WMA files with DRM copyright protection cannot be played back. For how to check the copyright protection of a WMA file, see page 70. The sound skips during playback. • The bandwidth of your wireless LAN may be too low. Move the receiver and the wireless LAN router/access point closer to each other, without any obstacles in between them. • When using your computer as a server, the computer may be running many applications. If anti-virus software is active on the computer, temporarily disable the software as it needs large amount of system resources. • Depending on the network environment, it may not be possible to play tracks with more than one device operating at the same time. Turn off another device to enable the receiver to play tracks. "Cannot Play" appears. • You cannot play any files other than audio files. • Confirm that the server has been set correctly (page 66). Confirm that the receiver has been registered to the server and allows the music streaming from the server. • Check to confirm whether the audio file on the server has been damaged or erased. Refer to the operating instructions supplied with the server. • You cannot play the following tracks: - A track that violates playback restrictions. - A track with irregular copyright information. - A track that you purchased at an online music store that does not allow home network streaming. - A track in a format unsupported by the receiver (page 69). • Confirm that the selected track has not been erased from the server. If the track has been erased, select another track. • Make sure that the wireless LAN router/ access point is turned on. • Make sure that the server is turned on. • The server may be unstable. Restart it. • Confirm that the receiver and the server are connected to the wireless LAN router/ access point correctly. "No Track" appears. • If there are no tracks or folders in the selected folder, you cannot extend the folder to display its contents. You cannot play a copyrighted WMA format track. • For how to check the copyright protection of a WMA file, see page 70. You cannot select a previously selected track. • The track information may have been changed on the server. Reselect the server in the server list (page 69). Devices on the home network cannot connect to the receiver. • "Network Standby" may be set to "Off". Turn on the receiver or set "Network Standby" to "On" (page 101). • Confirm that the network is correctly set up. If it is not, the connection cannot be made (page 99). • The device on the device list is set to "Not Allow" (page 99), or the device is not added to the device list (page 99). 122US

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122
US
You cannot play audio data normally.
•
Shuffle Play is selected. Press SHIFT, then
press SHUFFLE repeatedly until “SHUF”
disappears.
Play does not start, or does not
automatically change to the next track
or file.
•
Make sure that the audio file you are trying
to play is in a format supported by this
receiver (page 69).
• WMA files with DRM copyright
protection cannot be played back.
For how to check the copyright protection
of a WMA file, see page 70.
The sound skips during playback.
•
The bandwidth of your wireless LAN may
be too low. Move the receiver and the
wireless LAN router/access point closer to
each other, without any obstacles in
between them.
•
When using your computer as a server, the
computer may be running many
applications. If anti-virus software is
active on the computer, temporarily
disable the software as it needs large
amount of system resources.
•
Depending on the network environment, it
may not be possible to play tracks with
more than one device operating at the
same time. Turn off another device to
enable the receiver to play tracks.
“Cannot Play” appears.
• You cannot play any files other than audio
files.
• Confirm that the server has been set
correctly (page 66). Confirm that the
receiver has been registered to the server
and allows the music streaming from the
server.
•
Check to confirm whether the audio file on
the server has been damaged or erased.
Refer to the operating instructions
supplied with the server.
• You cannot play the following tracks:
–
A track that violates playback
restrictions.
–
A track with irregular copyright
information.
–
A track that you purchased at an online
music store that does not allow home
network streaming.
–
A track in a format unsupported by the
receiver (page 69).
• Confirm that the selected track has not
been erased from the server. If the track
has been erased, select another track.
• Make sure that the wireless LAN router/
access point is turned on.
• Make sure that the server is turned on.
• The server may be unstable. Restart it.
• Confirm that the receiver and the server
are connected to the wireless LAN router/
access point correctly.
“No Track” appears.
• If there are no tracks or folders in the
selected folder, you cannot extend the
folder to display its contents.
You cannot play a copyrighted WMA
format track.
• For how to check the copyright protection
of a WMA file, see page 70.
You cannot select a previously
selected track.
• The track information may have been
changed on the server. Reselect the server
in the server list (page 69).
Devices on the home network cannot
connect to the receiver.
• “Network Standby” may be set to “Off”.
Turn on the receiver or set “Network
Standby” to “On” (page 101).
• Confirm that the network is correctly set
up. If it is not, the connection cannot be
made (page 99).
• The device on the device list is set to “Not
Allow” (page 99), or the device is not
added to the device list (page 99).