Xerox 6180N DocuSP 61xx version 3.6 - Operator Guide - Page 90

Problem solving Printer faults and fault windows When the printer needs attention, it is called a fault. There are three types of faults: those that require immediate attention, those that provide information, and those that require service. Examples of faults that would require immediate attention are misfeeds in the paper path or paper jams. Examples of faults that are informational are low stitcher wire and low dry ink. If this type of fault is not resolved, a fault requiring immediate attention will result eventually. When a fault occurs When a fault occurs in the printer an indicator will appear on the DocuSP Print Services window and a Printer Faults message will appear. NOTE: The printers also have an attention light on top of the finisher module. A flashing light indicates a fault requiring immediate attention; a steady light indicates a fault that can be cleared at a later time. Refer to the on-line help or System Guide for additional information on printer faults. Resolving a recurring problem If you have a recurring hardware or software problem, perform the following activities: • Find the problem in the Problem column of the problem solving charts in this guide. The hardware charts are separated into resolving a processor or finisher problem. • Follow the instructions in the Suggested solutions column of the problem solving charts in this guide. 6-2 DocuTech 61xx Operator Guide