Yamaha RX-Z11 Owner's Manual - Page 146

Troubleshooting Troubleshooting Refer to the table below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off this unit, disconnect the power cable, and contact the nearest authorized Yamaha dealer or service center. ■ General Problem This unit fails to turn on or enters the standby mode soon after the power is turned on. No sound. No picture. Short message displays in the main zone do not appear in the video monitor. Cause Remedy See page The power cable is not connected or the plug is Connect the power cable firmly. - not completely inserted. The speaker impedance setting is incorrect. Set the speaker impedance to match your speakers. 43 The protection circuitry has been activated. Make sure that all speaker wire connections on this unit and on 23 all speakers are secure and that the wire for each connection does not touch anything other than its respective connection. This unit has been exposed to a strong external Set this unit to the standby mode, disconnect the power cable, - electric shock (such as lightning or strong static plug it back in after 30 seconds and then use it normally. electricity). Incorrect input or output cable connections. Connect the cables properly. If the problem persists, the cables may be defective. 31-39 Audio input jack select is set to "HDMI", "Coax/ Set the audio input jack select to "Auto". 56 Opt" or "Analog". Audio input jack select is set to "Analog" while Set the audio input jack select to "Auto" or "Coax/Opt". 56 the input source component outputs digital audio signals. No appropriate input source has been selected. Select an appropriate input source with the DINPUT selector 54 on the front panel (or the input selector buttons (3) on the remote control). Speaker connections are not secure. Secure the connections. 23 The volume is turned down. Turn up the volume. - The front speakers to be used have not been Select the front speakers by pressing GSPEAKER A or 55 selected properly. GSPEAKER B on the front panel. The sound is muted. Press LMUTE or JVOLUME +/- on the remote control to 56 resume audio output and then adjust the volume. Signals this unit cannot reproduce are being input Play a source whose signals can be reproduced by this unit. - from a source component, such as a CD-ROM. The HDMI components connected to this unit do Connect HDMI components that support the HDCP copy 29 not support the HDCP copy protection standards. protection standards. "Support Audio" is set to "Other" and HDMI Set "Support Audio" in "Option" to "RX-Z11". 113 audio signals are not being played back on this unit. The output and input for the picture are connected Set "Conversion" to "On" or connect your source components 107 to different types of video jacks. in the same way as you connect your video monitor to this unit. This unit outputs the video signals are not Set the "INITIALIZE" to "VIDEO" to reset the video 144 supported in the video monitor connected to the parameters. HDMI OUT jack. Set "MONITOR CHECK" to "YES". 144 Input selector setting of the video monitor is Set the input source selector setting of the video monitor - incorrect. appropriately. Pure Direct mode is active. Turn off the Pure Direct mode. - Set "Pure Direct" in "Sound" to "Video On". 106 Non-standard video signals are input. The HDMI OUT jack that the video monitor is Press CHDMI OUT on the remote control repeatedly. 55 connected is not selected. "Short Message" is set to "Off". Set "Short Message" to "On". 108 "Conversion" is set to "Off". Set "Conversion" to "On". 107 The signals input at the HDMI input jacks are being output at the HDMI OUT jack. 146 En