Yamaha RX-Z11 Owner's Manual - Page 150

Network and USB, Problem, Cause, Remedy, See No picture or sound, Disconnected

Page 150 highlights

Troubleshooting ■ HDMI Problem Cause Remedy No picture or sound The number of the connected HDMI components Reduce the number of the connected HDMI components. is over the limit. HDCP authentication failed. Check that the connected HDMI components support the HDCP copy protection standards. ■ Network and USB See page - - Problem The PC server/MCX-2000/ Internet Radio does not function properly. The music in the PC server cannot be played back. The MusicCAST server cannot be connected. "Disconnected" is displayed even when a USB device is present. The Internet Radio cannot be played. The music files and directories in the USB device cannot be viewed. The USB device cannot be recognized. This unit does not recall the correct item by using numeric buttons (1-8). This unit does not recall the selected item by using numeric buttons (1-8). Cause The IP address is not set properly. The network cable is not connected. The PC does not have Windows Media Player 11 or Windows Media Connect 2.0 installed in it. The music is recorded in a format that cannot be played on this unit. This unit cannot play music formats other than WMA, MP3, MPEG-4 AAC, and WAV (PCM format). Also note that it cannot play certain music files even if these are recorded in the WMA, MP3, MPEG-4 AAC, or WAV format. You are attempting to connect to MCX-1000. The MusicCAST server that can be connected by this unit is MCX-2000. Auto Configuration is not executed. This unit recognized the USB storage device as an illegal device. The firewall of the network device is activated. The Internet Radio can be played only when it passes through the port designated by each radio station. The port number is variable depending on radio station. Connection to the Internet is disconnected. The music files and directories are placed in locations other than the FAT area. You are attempting to browse directory hierarchies of over 8 levels or a directory with more than 500 files. The connected USB device is USB portable audio player. The connected USB device is incorrect. The directory that stores the selected item is changed. The USB device is not connected correctly. The PC or MCX-2000 that stores the selected item is turned off. The selected Internet Radio station is temporary unavailable or out of service. Remedy Set the DHCP server function of the router to ON. Alternately, perform manual configuration according to the current operating environment. Connect it properly. Install Windows Media Player 11 or Windows Media Connect 2.0 in the PC. Play music recorded in a format that this unit is compatible with. Use MCX-2000 or the PC server. Execute "Auto Configure". Turn this unit off then on again. Check the firewall setting of the network device. Check the configuration of the network device, and then contact the network connection provider. Place music files and directories in the FAT area. Modify the data structure on your USB device. Some devices may become easier to recognize when they are inserted before turning this unit on. Connect the USB device that stores the preset item. Preset the desired item to the numeric button (1-8) again. Connect the correct USB device properly. Turn on the PC or MCX-2000. Try again when the selected Internet Radio is providing the service. Preset other Internet Radio stations. See page 111 40 - - - 82 83 - - - - 83 83 84 40 82 83 83 150 En

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Troubleshooting
150
En
HDMI
Network and USB
Problem
Cause
Remedy
See page
No picture or sound
The number of the connected HDMI components
is over the limit.
Reduce the number of the connected HDMI components.
HDCP authentication failed.
Check that the connected HDMI components support the
HDCP copy protection standards.
Problem
Cause
Remedy
See page
The PC server/MCX-2000/
Internet Radio does not
function properly.
The IP address is not set properly.
Set the DHCP server function of the router to ON.
Alternately, perform manual configuration according to
the current operating environment.
111
The network cable is not connected.
Connect it properly.
40
The music in the PC server
cannot be played back.
The PC does not have Windows Media Player 11
or Windows Media Connect 2.0 installed in it.
Install Windows Media Player 11 or Windows Media
Connect 2.0 in the PC.
The music is recorded in a format that cannot be
played on this unit. This unit cannot play music
formats other than WMA, MP3, MPEG-4 AAC,
and WAV (PCM format). Also note that it cannot
play certain music files even if these are
recorded in the WMA, MP3, MPEG-4 AAC, or
WAV format.
Play music recorded in a format that this unit is compatible
with.
The MusicCAST server cannot
be connected.
You are attempting to connect to MCX-1000.
The MusicCAST server that can be connected
by this unit is MCX-2000.
Use MCX-2000 or the PC server.
Auto Configuration is not executed.
Execute “Auto Configure”.
82
Disconnected
” is displayed
even when a USB device is
present.
This unit recognized the USB storage device as
an illegal device.
Turn this unit off then on again.
83
The Internet Radio cannot be
played.
The firewall of the network device is activated.
The Internet Radio can be played only when it
passes through the port designated by each radio
station. The port number is variable depending
on radio station.
Check the firewall setting of the network device.
Connection to the Internet is disconnected.
Check the configuration of the network device, and then
contact the network connection provider.
The music files and directories
in the USB device cannot be
viewed.
The music files and directories are placed in
locations other than the FAT area.
Place music files and directories in the FAT area.
You are attempting to browse directory
hierarchies of over 8 levels or a directory with
more than 500 files.
Modify the data structure on your USB device.
The USB device cannot be
recognized.
The connected USB device is USB portable
audio player.
Some devices may become easier to recognize when they
are inserted before turning this unit on.
83
This unit does not recall the
correct item by using numeric
buttons (1-8).
The connected USB device is incorrect.
Connect the USB device that stores the preset item.
83
The directory that stores the selected item is
changed.
Preset the desired item to the numeric button (1-8) again.
84
This unit does not recall the
selected item by using
numeric buttons (1-8).
The USB device is not connected correctly.
Connect the correct USB device properly.
40
The PC or MCX-2000 that stores the selected
item is turned off.
Turn on the PC or MCX-2000.
82
The selected Internet Radio station is temporary
unavailable or out of service.
Try again when the selected Internet Radio is providing
the service.
83
Preset other Internet Radio stations.
83