iRobot Roomba 570 Service Manual - Page 37

Cleaning Head Module, Vacuum Bin issues, Home Base issues

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Most common causes: Troubleshooting: ƒ The side brush module has entered anti-tassel behavior. The side brush may spin slowly or briefly spin backwards in order to escape from carpet tassels or wires. The robot may occasionally enter this behavior on thick or high-pile carpets. This is normal. • If this behavior is observed on hard floor surfaces or when no tassels or wires are present, try cleaning SIDE BRUSH Module (Appendix C). Cleaning Head Module ƒ "Please inspect and clean Roomba's Cleaning Head Module" Customer observations ƒ "Uh-Oh" followed by 2 beeps (main brush stall error) ƒ Main brushes do not spin ƒ Roomba is not picking anything up in vacuum bin ƒ Roomba's brushes thump (approximately once per second) on all floor types. Most common causes: ƒ Something is stuck in the main brushes. Troubleshooting: • CLEANING HEAD Module inspection and cleaning (Appendix C). • BRUSH & FLAPPER inspection and cleaning (Appendix C). Vacuum Bin issues Customer observations ƒ Vacuum isn't working. ƒ Debris isn't collecting on filter (visible through clear compartment of vacuum bin.) ƒ Rear squeegee fell out. Most common causes: ƒ Something is stuck in the main brushes. Troubleshooting: • VACUUM BIN Module inspection and cleaning (Appendix C). Home Base issues Customer observations ƒ Robot does not successfully return to Home Base. 37

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37
Most common causes:
The side brush module has entered anti-tassel behavior. The side brush
may spin slowly or briefly spin backwards in order to escape from carpet
tassels or wires. The robot may occasionally enter this behavior on thick
or high-pile carpets. This is normal.
Troubleshooting:
•
If this behavior is observed on hard floor surfaces or when no tassels or
wires are present, try cleaning SIDE BRUSH Module
(Appendix C).
Cleaning Head Module
Customer observations
“Please inspect and clean Roomba’s Cleaning Head Module”
“Uh-Oh” followed by 2 beeps (main brush stall error)
Main brushes do not spin
Roomba is not picking anything up in vacuum bin
Roomba’s brushes thump (approximately once per second) on all floor
types.
Most common causes:
Something is stuck in the main brushes.
Troubleshooting:
•
CLEANING HEAD Module inspection and cleaning (Appendix C).
•
BRUSH & FLAPPER inspection and cleaning (Appendix C).
Vacuum Bin issues
Customer observations
Vacuum isn’t working.
Debris isn’t collecting on filter (visible through clear compartment of
vacuum bin.)
Rear squeegee fell out.
Most common causes:
Something is stuck in the main brushes.
Troubleshooting:
•
VACUUM BIN Module inspection and cleaning (Appendix C).
Home Base issues
Customer observations
Robot does not successfully return to Home Base.