iRobot Roomba 570 Service Manual - Page 41

Unplug Power Supply from Roomba and plug Power Supply directly into

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Battery and Runtime issues Customer observations ƒ Short battery runtime. ƒ Robot doesn't charge on Home Base. ƒ Robot does not turn on. ƒ Power supply light blinks or goes out. Most common causes: Troubleshooting: • If charging error blinks, consult charge error table. • Verify all four bottom cover screws are securely tightened. • Hold down the "SPOT" and "DOCK/DEMO" buttons for 10 seconds to reset Roomba. • Wipe dust off the two charging contacts on the bottom of the robot AND the two charging contacts on the Home Base with finger or pencil eraser. • Plug Power Supply into working wall outlet o If the green light does not turn on replace Power Supply • Plug Power Supply directly into Roomba o If green light on the Power Supply goes out or starts blinking replace Robot, Home Base, and Power Supply o If "CLEAN/POWER" light on Robot does not start pulsing (it is ok if light is dim), replace Robot, Home Base, and Power Supply • Unplug Power Supply from Roomba and plug Power Supply directly into Home Base o If "Power" light on Home Base does not come on, replace Home Base • Place Robot on Home Base o If "Docked" light on Home Base does not come on wiggle robot for a better connection or move Home Base to a different floor surface (hard surfaces work best) ƒ Replace Robot and Home Base if Home Base's "Docked" light still does not turn on • Charge battery for 16 hours o If runtime does not improve replace Battery. If problem persists then replace Robot, Home Base and Power Supply 41

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41
Battery and Runtime issues
Customer observations
Short battery runtime.
Robot doesn’t charge on Home Base.
Robot does not turn on.
Power supply light blinks or goes out.
Most common causes:
Troubleshooting:
•
If charging error blinks, consult charge error table.
•
Verify all four bottom cover screws are securely tightened.
•
Hold down the “SPOT” and “DOCK/DEMO” buttons for 10 seconds to
reset Roomba.
•
Wipe dust off the two charging contacts on the bottom of the robot AND
the two charging contacts on the Home Base with finger or pencil eraser.
•
Plug Power Supply into working wall outlet
o
If the green light does not turn on replace Power Supply
•
Plug Power Supply directly into Roomba
o
If green light on the Power Supply goes out or starts blinking
replace Robot, Home Base, and Power Supply
o
If “CLEAN/POWER” light on Robot does not start pulsing (it
is ok if light is dim),
replace Robot, Home Base, and Power
Supply
•
Unplug Power Supply from Roomba and plug Power Supply directly into
Home Base
o
If “Power” light on Home Base does not come on, replace
Home Base
•
Place Robot on Home Base
o
If “Docked” light on Home Base does not come on wiggle
robot for a better connection or move Home Base to a different
floor surface (hard surfaces work best)
Replace Robot and Home Base if Home Base’s
“Docked” light still does not turn on
•
Charge battery for 16 hours
o
If runtime does not improve replace Battery. If problem
persists then replace Robot, Home Base and Power Supply