Brother International DS-620 Button Manager Users Guide - Page 46

Troubleshooting The following conditions may occur while Button Manager V2 is uploading a file to a network file server such as FTP: Error Message Invalid host. User name can not be empty. Incorrect user name or password. Invalid proxy host URL. Invalid port number. Unable to get proxy setting automatically. Proxy configuration is incorrect. Desired directory does not exist and unable to create it. The remote service point could not be contacted. The connection was prematurely closed. Exceeded the specified size limit. Unable to resolve the host name. Unable to resolve the proxy name. Description The entry in the Host name field is not correctly formatted. The user name is empty. The user login may not be authorized to access the server or the incorrect password was entered. Your proxy host URL may not be correct. The port number for the network server may not be correct. The proxy settings may not be correct. Possible Solutions Make sure the syntax is correct and the required parts of the path to the network file server are provided. Make sure the user name has been entered. Make sure the user login and password are correct. You may also need to contact your System Administrator to make sure you have permission to access the network file server. Check with your System Administrator for the correct proxy host URL. Check with your System Administrator for the correct port number for the network server. Check with your System Administrator for the correct proxy setting. The subfolder may not exist. No response was received from the remote server. The network connection may be temporarily stopped. The image file you have uploaded to the server may be too large and exceed limit. The host name may be incorrect. The proxy host name may be incorrect. Check with your System Administrator to see if you have permission to create the subfolder. This may occur due to a network problem. You can try again later or check with your System Administrator. This may occur due to a network problem. You can try again later or check with your System Administrator. Check with your System Administrator for file size limitations. Check with your System Administrator for the correct host name. Check with your System Administrator for the correct proxy host name. 43