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Confirm that the Machine Mode is GT-361 by Printer

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7. Troubleshooting Error code Message 3000 PC Communication Error 3001 PC Communication Error 3002 PC Data Error 3003 PC Data Error Meaning Solution GT-3 failed to receive the print data from the PC. The PC will not receive the data sent from GT-3. GT-3 received the data that is not supported. Check the connection between the PC and GT-3, and send print data again. If it has no effect, reboot both the PC and GT-3. This error occurs when the USB cable is disconnected during data transmission, or data transmission is canceled on the PC. Check the connection between the PC and GT-3, and retry the PC operation with the GT-3 tools. If it has no effect, reboot both the PC and GT-3. This error occurs when the USB cable is disconnected during data transmission, or GT-3 tools are canceled in sending data to the PC. Check the connection between the PC and GT-3, and send print data again. Or reboot both the PC and GT-3. No compatibility of version between the PC driver and the GT-3 firmware. GT-3 Firmware is old though the Printer Driver is upgraded. Confirm the versions and upgrade the firmware. 3004 3005 3010 3013 PC Data Error USB connection error between PC and GT-3 Confirm the data (AR3 file and firmware programs ) are correct. Check the connection between the PC and GT-3, and send print data again. Or reboot both the PC and GT-3. These errors may occur when GT-3 malfunctions in improper environment. You can print if no error is indicated. 3014 3100 3101 PC Data Error (with White) PC Data Error (381 mode) GT-341 received the print data with White print data included. GT-361 received the print data with 4 White Print Head data included. Confirm that the Machine Mode is GT-341 by Printer Driver. GT-341 cannot receive the print data with White print data included. Confirm that the Machine Mode is GT-361 by Printer Driver. GT-361 cannot receive the print data with four White Print Head data included. 3407 Blank Data GT-3 received blank data, the print data with no print data included (e.g. 255 white) was made and sent to GT-3, the image was larger than the print area and some blank part was sent to GT-3. Confirm the print data with GT-3 File Viewer. Confirm the print area and paper size with e.g. Photoshop Print Preview. 3408 PC Data Error (too large) 3410 3411 PC Data Error 3412 The size of the received print data was too large. ** USB connection error between PC and GT-3 Confirm the data (AR3 file and firmware programs ) are correct. Check the connection between the PC and GT-3, and send print data again. Or reboot both the PC and GT-3. These errors may occur when GT-3 malfunctions in improper environment. You can print if no error is indicated. GT-3 Series 131

Section	Page
COVER	1
SAFETY INSTRUCTIONS	3
CONTENTS	8
1. Read This First	11
1-1. Precautions	11
1-2. Unpacking Your Printer	15
1-3. Required Condition	15
1-3-1. Environment	15
1-3-2. Electrical Requirements	16
1-3-3. Software Information	16
1-3-4. Other RequirementsWhen purchasing optional tools and devices, choose one that meets the following requirements.	16
1-3-5. Consumable Requirements and OptionsFor ordering new or replacement items please use the codes below.	17
2. Identifying Your Printer’s Parts	18
2-1. Front	18
2-2. Right	19
2-3. Rear	19
2-4. Inside of the Front Cover	20
2-5. Upper part of the Maintenance Unit	21
2-6. Under the Platen	22
2-7. Control Panel	23
2-7-1. Display	24
2-7-2. Menu List	25
3. Getting Started	27
3-1. Placing Your Printer	28
3-2. Turning On/Off Your Printer	29
3-2-1. Turning On Your Printer	29
3-2-2. Turning Off Your Printer	30
3-3. Preparing Your PC	31
3-3-1. When you already have GT-541/GT-782	31
3-3-2. PC preparation: For Windows XP (32 bit)	31
3-3-3. Connection with USB 2.0 Cable: for Windows XP	32
3-3-4. Installation of PC for Windows Vista / Windows 7 (32 bit / 64 bit)	34
3-3-5. Connection with USB 2.0 Cable: for Windows Vista / Windows 7	35
3-3-6. Opening the installed manuals	35
3-3-7. Opening the Useful Tools	36
3-3-8. How to use Firmware Update Tools	37
3-4. Setting Up Your Printer	38
3-4-1. Adjusting the Display Contrast	38
3-4-2. Adjusting the Speaker Volume	38
3-4-3. Temperature	38
3-4-4. Language	38
4. Printing Directly from Applications	39
4-1. Basic Printing Procedure	40
4-2. Setting the Applications’ Print Condition	40
4-2-1. Common Notice for All Applications	40
4-2-2. Settings for CorelDRAW	42
4-2-3. Settings for Adobe Photoshop	48
4-2-4. Settings for Adobe Illustrator	54
4-2-5. Settings for Adobe Photoshop Elements	59
4-2-6. Settings for Paint Shop Photo Pro	60
4-2-7. Printing From Other Applications	60
4-3. Setting the Printer Driver Condition	61
4-3-1. Selecting Machine Mode	62
4-3-2. Entering the Job Comment	63
4-3-3. Selecting the Platen Size	63
4-3-4. Setting the Ink	63
4-3-5. Setting the Resolution	63
4-3-6. White Settings	64
4-3-7. Print with Black Ink on black garment	65
4-3-8. Making Gray with CMY Inks	65
4-3-9. Color Multiple Pass Printing	66
4-3-10. Settings for Color Inks	66
4-3-11. Settings for White Ink	67
4-3-12. Selecting the Color Processing for increasing the Vividness	67
4-3-13. Printing the image file on Transparent Layer	68
4-3-14. Setting Print Direction as Uni-Directional	73
4-3-15. Printing Color Chart	74
4-4. Uninstalling / Installing the Platen	75
4-4-1. Uninstalling the Platen	75
4-4-2. Installing the Platen	76
4-4-3. Lowering the Platen height	77
4-5. Placing the T-shirt on the Platen	79
4-6. Printing	82
4-6-1. Applying the Pretreatment	82
4-6-2. Making One Print	85
4-6-3. Printing More than One Print Using the Same Print Data	85
4-7. Removing the T-shirt from the Platen	86
4-8. Curing the Ink onto the T-shirt	86
5. Printing AR3 Files	87
5-1. Making Print Data in AR3 File	87
5-2. Reading AR3 Files Saved in a USB flash drive	89
5-3. Sending AR3 Files from GT-3 File Viewer to your Printer	90
6. Maintenance	93
6-1. Replacing Consumables	94
6-1-1. Replacing the Ink Cartridge	94
6-1-2. Replacing the Wiper Cleaner and Cleaning the Caps / Wipers	96
6-1-3. Replacing Flushing Plate Sponge and Flushing Plate Felt	99
6-1-4. Replacing the Fan Filter	99
6-1-5. Replacing the Roller Felts	101
6-1-6. Cleaning the inside of the printer and restart	101
6-1-7. Cleaning the Encoder Strip	102
6-2. Regular Maintenance	105
6-2-1. Daily Cleaning White for replacing dull White Ink (Once a day, before printing)	105
6-2-2. White Tube Cleaning (once a week)	105
6-2-3. Waste Ink Disposal	107
6-2-4. Replacing the Platen Sheet	108
6-2-5. Required Maintenance for the Long Storage	109
7. Troubleshooting	111
7-1. Solving Printer Problems	112
7-2. Solving Print Quality Problems	114
7-2-1. Procedure for Solving the Print Quality Problems	116
7-2-2. Cleaning the Print Heads	118
7-2-3. Checking Print Quality with Nozzle Check Pattern	118
7-2-4. Changing the Print Direction	121
7-2-5. Changing the Auto Cleaning Setting	121
7-2-6. Cleaning the Print Head Nozzles	122
7-2-7. Replacing the Print Head	124
7-2-8. Adjustment after the Print Head has been replaced	133
7-2-9. Adjusting the CR Speed	134
7-2-10. Adjusting the Flushing Interval	134
7-2-11. Adjusting the Flushing Volume	135
7-2-12. Adjusting the amount of White Ink in Daily Cleaning White	136
7-2-13. Copy Log file to USB flash drive	137
7-3. Solving Application Problems	138
7-4. Error Messages	139
8. Specifications	147
8-1. Mechanical Specification	147
8-2. Software Specification	147

Match case Limit results 1 per page

GT-3 Series

7. Troubleshooting

131

Error

code

Message

Meaning

Solution

3000

PC Communication Error

GT-3 failed to receive the print data

from the PC.

Check the connection between the PC and GT-3, and

send print data again.

If it has no effect, reboot both the

PC and GT-3.

This error occurs when the USB cable is disconnected

during data transmission, or data transmission is

canceled on the PC.

3001

PC Communication Error

The PC will not receive the data sent

from GT-3.

Check the connection between the PC and GT-3, and

retry the PC operation with the GT-3 tools. If it has no

effect, reboot both the PC and GT-3.

This error occurs when the USB cable is disconnected

during data transmission, or GT-3 tools are canceled in

sending data to the PC.

3002

PC Data Error

GT-3 received the data that is not

supported.

Check the connection between the PC and GT-3, and

send print data again. Or reboot both the PC and GT-3.

3003

PC Data Error

No compatibility of version between the

PC driver and the GT-3 firmware.

GT-3 Firmware is old though the Printer Driver is

upgraded. Confirm the versions and upgrade the

firmware.

3004

3005

3010

3013

3014

PC Data Error

USB connection error between PC

and GT-3

Confirm the data (AR3 file and firmware programs ) are

correct. Check the connection between the PC and

GT-3, and send print data again. Or reboot both the PC

and GT-3. These errors may occur when GT-3

malfunctions in improper environment. You can print if no

error is indicated.

3100

PC Data Error (with White)

GT-341 received the print data with

White print data included.

Confirm that the Machine Mode is GT-341 by Printer

Driver. GT-341 cannot receive the print data with White

print data included.

3101

PC Data Error (381 mode)

GT-361 received the print data with 4

White Print Head data included.

Confirm that the Machine Mode is GT-361 by Printer

Driver. GT-361 cannot receive the print data with four

White Print Head

data included.

3407

Blank Data

GT-3 received blank data, the print

data with no print data included (e.g.

255 white) was made and sent to

GT-3, the image was larger than the

print area and some blank part was

sent to GT-3.

Confirm the print data with GT-3 File Viewer. Confirm the

print area and paper size with e.g. Photoshop Print

Preview.

3408

PC Data Error (too large)

The size of the received print data was

too large.

3410

3411

3412

PC Data Error

USB connection error between PC

and GT-3

Confirm the data (AR3 file and firmware programs ) are

correct. Check the connection between the PC and

GT-3, and send print data again. Or reboot both the PC

and GT-3. These errors may occur when GT-3

malfunctions in improper environment. You can print if no

error is indicated.