Brother International HL-3400CN Users Manual - English - Page 219

CHAPTER 6 TROUBLESHOOTING CHAPTER 6 TROUBLE SHOOTING TROUBLESHOOTING If any problems occur, the printer automatically stops printing, diagnoses the problem, and displays the corresponding message to alert you. Take the appropriate action, referring to the following tables. If you cannot clear the problem, consult the dealer where you purchased the printer. Inform the dealer of the message number for quick troubleshooting. Operator Call Messages When any of the following messages appear, the printer stops operating. Operator Call Message CHECK XXXXXXX 12 COVER OPEN FRONT 12 COVER OPEN TOP 12 COVER OPEN REAR 12 COVER OPEN LFU 12 COVER OPEN DPX 13 JAM XXXXXX 14 NO CARTRIDGE XXXX COLOR XX NO CASSETTE 16 TONER EMPTY XXXX COLOR Meaning Action Check the paper tray. Check that the paper is correctly inserted in XXXXXXX is TRAY 1/ TRAY 2/ the tray when the CHECK TRAY 1 message TRAY3. appears. Load a stack of paper into the cassette. The Front cover of the printer is Close the Front cover. open. The Top cover of the printer is open. Close the Top cover. The Rear Access cover of the printer is open. Close the Rear Access cover. The Lower Feeder Unit Cover is Close the Lower Feeder Unit Cover. open. The Duplex Unit Cover is open. Close the Duplex Unit Cover. Paper is jammed in the printer. Remove the jammed paper from the XXXXXX is DRUM/ TRAYS/ indicated area. INSIDE/ REAR. See the 'Paper Jams' section in this chapter. A toner cartridge is not installed in Install the toner cartridge. the printer. XXXX indicates colors. The Media Cassette is not Install the Media Cassette. installed. XX is T1/ T2/ T3. The printer has almost run out of toner: you may print another 50 pages. (The Alarm LED lights at the same time.) XXXX indicates colors. Remove the toner cartridge, rock it several times at 45°, and install it again or replace the toner cartridge with a new one. 6-1