Brother International HL-3400CN Users Manual - English - Page 231

CHAPTER 6 TROUBLESHOOTING Q & A This section contains commonly asked questions and the answers concerning your HL-3400CN printer. If you have encountered a problem, find your question below and follow the recommended steps: Setting Up the Printer Question The printer does not come on. The printer does not print. Recommendation Check the following; • The printer is securely plugged into the AC outlet. • The power source is active. • The Power button is on. Check the following: • The printer is turned on. • The printer is Online. • All of the protective parts have been removed. • All the covers on the printer are closed. • The toner cartridges are installed properly. • The 'toner empty' message is not displayed on the LCD. If one or more are on, replace the toner cartridges. • The interface cable is securely connected between the printer and computer. • The Alarm LED is blinking. If the LED is blinking, refer to the Operator Call section of this manual. • The HL-3400CN printer is selected in the printer settings in your application. • The host is configured correctly: check the printer port, print manager etc. (clear stored job or turn off 'Use Print Manager') • There is no jammed paper inside the printer. • Paper is loaded in the Media Cassette. • An Error message is not displayed. 6-13