Canon BJC-55 User manual for the BJC-55 - Page 304

Problems and Solutions 3 4 Press the POWER button to turn on the printer again. The printer is now ready to print. Open the top cover and check the platen. If the platen is soiled and the reverse side of your output is stained with ink after a paper jam occurs, clean the platen inside the printer. Cleaning the Printer • If paper jams occur repeatedly, you may be loading the paper incorrectly, or using the wrong kind of paper. • Make sure that you are loading and feeding the paper or special media correctly. Paper Handling Make sure paper is feeding straight into the printer If the sheet of paper is not inserted straight, the sheet will be returned without feeding into the printer. Insert the sheet straight into the printer. After inserting the sheet into the printer until it stops, hold it in place for about two seconds The sheet may not feed straight if you do not hold it in position for at least two seconds, or if you do not hold it steadily in position. Make sure a foreign object is not blocking the feed slot Check the feed slot. If something is blocking the feed slot, remove it. Troubleshooting 304