Canon BJC-55 User manual for the BJC-55 - Page 458
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Scanner Problems Communication Error Occurs Check 1 DID YOU LAUNCH WAS CLOSED? IS SCAN OR IS SCAN PLUS IMMEDIATELY AFTER IT Do not attempt to launch IS Scan or IS Scan Plus again immediately after it is closed. Wait for a few seconds and then launch again. Check 2 Check 3 IS THE PRINTER PLUGGED IN AND READY? Check that the printer is plugged in and ready. ARE YOU USING WINDOWS 98? THE USB INTERFACE RUNNING UNDER Windows When using the USB interface running under Windows 98, a communication error may occur if the Hardware acceleration setting is Full. To solve the problem, follow these steps: 1 2 3 4 Double-click the System icon in the Control Panel for Windows. When the System Properties window is displayed, click the Performance tab. Click the Graphics button. If Hardware acceleration is set to Full in the Advanced Graphics Settings dialog box, set to None. Using the Optional IS-12 Color Image Scanner Cartridge 458