Canon BJC-55 User manual for the BJC-55 - Page 453
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Scanner Problems Cannot Install Scanner Driver Check 1 DID YOU FOLLOW THE SCANNER DRIVER INSTALLATION INSTRUCTIONS? Installing the IS Scan Software Windows If an error occurred during installation and you had to shut down the installation procedure, you may not be able to install the scanner driver because Windows is no longer stable. Restart Windows and then re-install the scanner software. ARE ANY OTHER APPLICATION PROGRAMS RUNNING? Check 2 The scanner driver installation program may not execute successfully if it is run with other applications running in the background. Before you run the installation program again, shut down all other application programs. Check 3 DID YOU SPECIFY THE CORRECT INSTALLATION? CD-ROM DRIVE FOR Windows Double-click the My Computer icon, then double-click the CD-ROM icon on the Windows desktop. Installing the IS Scan Software Note • The drive name (E: for example) varies according to how your system is set up. Using the Optional IS-12 Color Image Scanner Cartridge 453