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Canon BJC-55 User manual for the BJC-55 - Page 324

Canon BJC-55 Manual

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Problems and Solutions The following messages may also be displayed in the BJ Printer Status Monitor. Waste ink absorber full! Call for service! Service error xxx! Call for service! Make sure that the paper is set correctly The orange light will flash and the printer will beep to alert you that the paper has not fed into the printer. If there is no paper in the sheet feeder, then load some paper. If the paper is not straight in the sheet feeder, then straighten it and try again. Check to see if the following message is displayed on the screen Paper Jam! If paper is jammed inside the printer, the printer will beep twice and the orange CHARGE/ ERROR light will flash. Remove the jammed paper and set a new sheet of paper to resume printing. Loading Paper in the Printer Check to see if the BJ cartridge has been removed If the BJ cartridge has been removed during printing, or if the BJ cartridge failed electrically, the printer will beep three times and the orange CHARGE/ERROR light will flash. Re-install the BJ cartridge in the cartridge holder if it has been removed, or install a new BJ cartridge to resume printing. Changing or Replacing a BJ Cartridge Troubleshooting 324

Section	Page
Contents	2
Introduction	5
Welcome	6
How to Use This Manual	7
Copyright	9
Disclaimer	9
Trademarks	10
FCC Regulations	11
Canadian Radio Interference Regulations	12
Safety Precautions	13
Options and Supplies	24
Getting Ready to Print	26
Printer Parts and Their Functions	27
Turning the Printer On and Off	31
Using a USB Connection	33
Setting Up and Using a Wireless Connection	35
Paper Handling	40
Paper and Other Print Media	41
Loading Paper in the Printer	50
Maintaining the Printer	53
Using the Battery Pack	54
Printing a Nozzle Check Pattern	59
Cleaning the Print Head	61
Using the Low-Ink Alert	63
Maintaining BJ Cartridges and BJ Tanks	65
Replacing BJ Tanks	68
Changing or Replacing a BJ Cartridge	74
Cleaning the Printer	82
Transporting the Printer	86
Printing With Windows 98 or Windows CE	90
Printer Driver Basics	91
Getting Ready to Print	92
Opening the Printer Properties Dialog Box	97
Selecting the Print Mode	101
Changing the Page Size	107
Using Online Help	109
Windows Printer Driver Features	112
Using the BJ Background Monitor	148
Using the BJ Backgrounder	154
Using the BJ Printer Status Monitor	156
Printing With Windows 2000	164
Printer Driver Basics	165
Opening the Printer Properties Dialog Box	166
Setting Up the Printer Driver	169
Using the Print Advisor	170
Using the Tabs	171
Using Online Help	176
Closing the Printer Properties Dialog Box	178
Windows 2000 Printer Driver Features	180
Making the Most of the Printer Driver	189
Using Maintenance Functions	200
Printing With Macintosh	205
Overview of Printing With the Macintosh Printer Driver	206
Selecting the Printer Driver in Chooser	210
Opening the Macintosh Printer Driver	213
Using Balloon Help	216
Macintosh Printer Driver Features	217
Using the BJ Print Monitor	251
Uninstalling the Macintosh Printer Driver	258
Troubleshooting	261
Error Messages	262
Problems and Solutions	263
Before You Call For Service	332
Getting Help From Canon	339
Servicing the Printer	340
Specifications	341
Printer Specifications	342
BJ Cartridges	345
Paper Specifications	346
Printing Area	348
Using the Optional IS-12 Color Image Scanner Cartridge	351
Using the Scanner	352
Using the Scanner With Windows	374
Using the Scanner With Macintosh	408
Scanner Problems	440

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324

Troubleshooting

Problems and Solutions

The following messages may also be displayed in the BJ Printer Status Monitor.

Waste ink absorber full! Call for service!

Service error xxx! Call for service!

Make sure that the paper is set correctly

The orange light will ﬂash and the printer will beep to alert you that the paper has not fed

into the printer. If there is no paper in the sheet feeder, then load some paper. If the paper is

not straight in the sheet feeder, then straighten it and try again.

Check to see if the following message is displayed on the screen

Paper Jam!

If paper is jammed inside the printer, the printer will beep twice and the orange CHARGE/

ERROR light will ﬂash. Remove the jammed paper and set a new sheet of paper to resume

printing.

Loading Paper in the Printer

Check to see if the BJ cartridge has been removed

If the BJ cartridge has been removed during printing, or if the BJ cartridge failed electrically,

the printer will beep three times and the orange CHARGE/ERROR light will ﬂash. Re-install

the BJ cartridge in the cartridge holder if it has been removed, or install a new BJ cartridge

to resume printing.

Changing or Replacing a BJ Cartridge