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Canon MAXIFY MB5420 MB5400 series PDF User Manual Windows - Page 1114

Cannot Communicate with Printer while It Is in Direct Connection

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Make sure the network settings of your smartphone/tablet (e.g. wireless router name, SSID, network key, etc.) are identical with those of the wireless router. To check the settings of your smartphone/tablet, refer to the instruction manual provided with it. If the network settings of your smartphone/tablet are not identical with those of the wireless router, change the network settings of it to match with those of the wireless router. Check5 Make sure printer is not too far away from wireless router. Locate the printer close enough to communicate with the wireless router. Check6 Check for obstructions. Wireless communication between different rooms or floors is generally poor. Move the printer and wireless router as necessary. Check7 Make sure there is no source of radio wave interference nearby. If a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby, it may cause interference. Place the wireless router as far away from the interference source as possible. Cannot Communicate with Printer while It Is in Direct Connection If your smartphone/tablet cannot communicate with the printer in the direct connection, check the following. Check1 Make sure printer is turned on. Check2 Is icon displayed on touch screen? If the icon is not displayed, tap the icon on the upper right, and then select Activate direct connect. on the Change LAN screen. Check3 Check settings of your smartphone/tablet. Make sure your smartphone/tablet can use the wireless LAN. For more on performing setting of the wireless LAN, refer to the instruction manual provided with your smartphone/tablet. Check4 Have you selected printer as destination of your smartphone/tablet? Select the access point name (SSID) of the printer with your smartphone/tablet. Check5 Have you entered proper password specified for direct connection? If the security setting of the direct connection is enabled, you need to enter the password to connect your smartphone/tablet to the printer. 1114

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Match case Limit results 1 per page

Make sure the network settings of your smartphone/tablet (e.g. wireless router name, SSID, network key, etc.)

are identical with those of the wireless router.

To check the settings of your smartphone/tablet, refer to the instruction manual provided with it.

If the network settings of your smartphone/tablet are not identical with those of the wireless router, change the

network settings of it to match with those of the wireless router.

Check5

Make sure printer is not too far away from wireless router.

Locate the printer close enough to communicate with the wireless router.

Check6

Check for obstructions.

Wireless communication between different rooms or floors is generally poor. Move the printer and wireless

router as necessary.

Check7

Make sure there is no source of radio wave interference nearby.

If a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router

is nearby, it may cause interference. Place the wireless router as far away from the interference source as

possible.

Cannot Communicate with Printer while It Is in Direct Connection

If your smartphone/tablet cannot communicate with the printer in the direct connection, check the

following.

Check1

Make sure printer is turned on.

Check2

icon displayed on touch screen?

If the icon is not displayed, tap the icon on the upper right, and then select

Activate direct connect.

on the

Change LAN

screen.

Check3

Check settings of your smartphone/tablet.

Make sure your smartphone/tablet can use the wireless LAN.

For more on performing setting of the wireless LAN, refer to the instruction manual provided with your

smartphone/tablet.

Check4

Have you selected printer as destination of your smartphone/tablet?

Select the access point name (SSID) of the printer with your smartphone/tablet.

Check5

Have you entered proper password specified for direct connection?

If the security setting of the direct connection is enabled, you need to enter the password to connect your

smartphone/tablet to the printer.

1114