Canon MAXIFY MB5420 MB5400 series PDF User Manual Windows - Page 1169

IJ Scan Utility Error Messages If an error message for IJ Scan Utility appears, check the error code and follow the corresponding solution. Error Code 152 153 201 202 230 231 232 234 242 Error Message There is not enough memory. Exit other applications to increase available memory. Solution • The memory required to start IJ Scan Utility cannot be obtained; exit other applications. The image you attempted to scan is in a size that cannot be opened in the specified application. Change the settings so that the image size is reduced. A required file is missing or corrupted, or settings are incorrect. Try the installation again. • Reduce the resolution or output size and scan again. • Delete MP Drivers, then reinstall MP Drivers from the Setup CD-ROM or our website. For how to delete MP Drivers, see Deleting the Unnecessary MP Drivers. An internal error has occurred. Take the following measures. - Check the scanner status. - Restart the scanner. - Restart the computer, then try again. - Reinstall the scanner driver. • An internal error has occurred. Take the following measures. ◦ Check the scanner status. ◦ Restart the scanner. ◦ Restart the computer, then try again. ◦ Reinstall MP Drivers. A scanner driver supporting this software is not installed. Install it and try again. • Reinstall MP Drivers from the Setup CD-ROM or our website. Cannot complete the scan. The disk space is insufficient. • Delete unnecessary files on the hard disk and scan again. Cannot save the file. The disk is write-protected. Cancel the protection or use another disk. This scan function is not supported by the selected model. Select a different scan function. • Cancel the write protection on the disk. • Select a different scan function. Cannot write file. • Check the access permission on the folder in Folder to Save Temporary Files in the Settings (General Settings) dialog box or Save in 1169