Canon MAXIFY MB5420 MB5400 series PDF User Manual Windows - Page 1181

Cannot Receive a Fax, Cannot Print a Fax Check1 Is the power turned on? • You cannot receive faxes if the power is turned off. Press the ON button to turn the power on. • If you unplugged the power cord without turning off the power (the POWER lamp is lit), reconnecting it turns on the power automatically. • If you unplugged the power cord after pressing the ON button to turn off the power (the POWER lamp is off), reconnect it, and then press the ON button to turn on the power. • If the power was turned off due to power failure, etc., the power is automatically turned on when the power failure is resolved. Important • Confirm that the POWER lamp is off before unplugging the power cord, and then unplug the power cord. If a power failure occurs or you unplug the power cord, all faxes stored in the printer's memory are deleted. For details on how to unplug the power cord, refer to Unplugging the Machine. Note • If the faxes stored in the printer's memory are deleted by a power failure or unplugging the power cord, the list of the faxes deleted from the printer's memory (MEMORY CLEAR REPORT) will be printed after turning the printer on. For details, see Summary of Reports and Lists. Check2 Is the printer's memory full? Print the received faxes stored in the printer's memory, save them on the USB flash drive, or forward them to the shared folder on the computer, and then delete them from the printer's memory and have the sender resend the faxes. Document Stored in Printer's Memory Check3 Does an error occur during reception? • Ensure that a message is displayed on the Fax standby screen. When a message is displayed on the Fax standby screen, check the cause. A Message for Faxing Is Displayed on Fax Standby Screen • Print ACTIVITY REPORT and check for an error. Summary of Reports and Lists Check4 Is telephone line cable connected to external device jack? Reconnect it to the telephone line jack. 1181