Canon MAXIFY MB5420 MB5400 series PDF User Manual Windows - Page 1156
Scanner Does Not Work after Upgrading Windows
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Scanner Does Not Work after Upgrading Windows Check Disconnect the USB cable, then uninstall (delete) and reinstall MP Drivers and IJ Scan Utility. Step 1: Uninstall MP Drivers. For how to delete MP Drivers, see Deleting the Unnecessary MP Drivers. Step 2: Uninstall IJ Scan Utility. 1. Click Control Panel > Programs > Programs and Features. 2. Select Canon IJ Scan Utility and click Uninstall/Change. 3. When a confirmation appears, click Yes. 4. When uninstallation is complete, click OK. IJ Scan Utility is deleted. Note • A confirmation or warning dialog box may appear when installing, uninstalling, or starting up software. This dialog box appears when administrative rights are required to perform a task. If you are logged on to an administrator account, follow the on-screen instructions. Step 3: Reinstall MP Drivers and IJ Scan Utility. Reinstall MP Drivers and IJ Scan Utility from the Setup CD-ROM or our website. 1156