Canon SELPHY ES3 SELPHY ES3 Printer User Guide - Page 112

You Think There is a Problem If the solutions below do not remedy your problem, contact the retail outlet or a Canon Customer Support center. Printer and Power Source Power Will Not Turn on • Has the plug come out of the power outlet? (p. 27) • Is the connector of the power cord securely connected to the printer's AC IN terminal? (p. 27) • Did you press long enough? (p. 31) Printing Problems Cannot Print • Is the printer power turned on? (p. 31) • Is the printer connected to more than one device? Do not simultaneously connect to a camera, memory card or computer. • Is the cartridge loaded correctly? (p. 22) • Is the ink sheet slack? (p. 22) • Has the printer overheated? The printer will temporarily stop when it exceeds a certain temperature. This is not a malfunction. Wait until the temperature drops and the printer resumes. If the printer is connected to a computer when this happens, a message will appear on the computer display. Do not cancel the print. Wait until printing resumes. Printing from Memory Cards • Is the memory card inserted all the way into the slot with the label facing front? (pp. 30, 31) • Does the image data conform to the Design rule for Camera File system? (p. 29) • Some memory cards require a specific adapter. Have you inserted the memory card directly into the card slot without first inserting the card into the adapter? (p. 30) Printing from Cameras • Is the printer connected to the camera correctly? (p. 73) 112 Troubleshooting