Canon SELPHY ES3 SELPHY ES3 Printer User Guide - Page 118
Incompatible JPEG
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Error Messages Cartridge not compatible • Use a cartridge that is compatible with this printer. Communication error! • Turn the printer, camera and computer power off, then turn on again. • Check the Print Images When Connected with a Camera section (p. 73). If the error message continues to display, contact a Canon Customer Support center for assistance. Disconnected • Make sure that the printer and the sender are within an appropriate distance. • Check the sender's power supply. • If you are connecting via Bluetooth, the connection may interrupt depending on the signal condition. Try to establish the connection again. Cartridge incorrectly inserted or not loaded • Insert the cartridge. • Remove the cartridge and insert it again all the way, then close the cartridge cover. Image too large. • Images larger than 8,000 x 8,000 pixels, or 32 MB or larger files cannot be played back. Select another image. • When printing from a mobile phone (wirelessly), the maximum image file size that can be transmitted is approx. 3 MB (maximum file size varies depending on the mobile phone). Incompatible JPEG • You attempted to play back or print an incompatible JPEG image. Select another image. Memory card error • Memory card has experienced an anomaly. Use another memory card. • A memory card adapter without an inserted memory card has been inserted. Be sure to insert a memory card into the adapter before inserting it into the printer. If an empty adapter had been inserted, remove the adapter and turn the printer's power off and on again. • Some memory cards require a specific adapter. You have inserted the memory card directly into the card slot without first inserting the card into the adapter (p. 30). 118 Troubleshooting