Dell PowerEdge R310 Hardware Owner's Manual - Page 155
Troubleshooting an Internal USB Key
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Troubleshooting an Internal USB Key CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1 Enter the System Setup program and ensure that the USB key port is enabled. See "Integrated Devices Screen" on page 60. 2 Turn off the system and attached peripherals. 3 Open the system. See "Opening the System" on page 78. 4 Locate the USB key and reseat it. See "Internal USB Memory Key" on page 99. 5 Close the system. See "Closing the System" on page 79. 6 Turn on the system and attached peripherals and check if the USB key is functioning. 7 If the problem is not resolved, repeat step 2 and step 3. 8 Insert a different USB key that you know works properly. 9 Close the system. See "Closing the System" on page 79. 10 Turn on the system and attached peripherals and check if the USB key is functioning. If the problem is not resolved, see "Getting Help" on page 169. Troubleshooting Your System 155