Dell S3845cdn Color Smart Multifunction Printer User Guide - Page 308
Verify, Remote Server Certificate, Do Not Save, Append a Number, Append Date & Time, Status Code
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Status Code Cause and Remedy 018-564 DNS resolution for the specified hostname failed. Check the following: • The destination HTTP server for the scanned document is registered on the DNS server. • The machine is connected to the DNS server. • The address of the DNS server is set on the machine. 018-565 DNS resolution for the proxy server name set on the machine failed. Check the following: • The proxy server name set on the machine is registered on the DNS server. • The machine is connected to the DNS server. • The address of the DNS server is set on the machine. 018-566 Unable to connect to the HTTP server. Check the following: • The network cable connection on the machine • The destination HTTP server for the scanned document is accessible by PC. 018-567 Check whether the destination HTTP server for the scanned document is accessible by PC. 018-568 An SSL/TLS connection error occurred. Check the following: • The destination HTTP server for the scanned document is accessible by PC. • SSL settings for the HTTP server is correct. • The HTTP server name • The HTTP server path name 018-569 The SSL server certificate may have a problem. • Check whether the destination HTTP server for the scanned document is accessible by PC. • Check whether the SSL server certificate is registered on the HTTP server. • Check whether the SSL server certificate is valid. Check the following: The certificate is unexpired. The time set on the machine is correct. The certificate is not on the discard list. • Check the certificate path to the SSL server certificate, and import the required CA certificate. • If the SSL server certificated is not registered on the HTTP server, disable the Verify Remote Server Certificate setting. 018-570 A client certificate authentication error occurred on the HTTP server. Check the following: • The destination HTTP server for the scanned document is accessible by PC. • The SSL client certificate is registered on the machine. • The device certificate is correctly registered on the HTTP server. 018-571 Try the same operation. Contact customer support if this failure is repeated. 018-587 Do Not Save is set as a handling method when names are duplicated for scanned files. 018-588 When Append a Number or Append Date & Time is set as the process to be executed in case of a file name duplication, confirm that the file format is not multi-page. 018-589 When Append a Number or Append Date & Time is set as the process to be executed in case of a file name duplication, check the NEXTNAME.DAT file is correct. 018-590 A file or folder of the same name was detected on the server. • Execute the operation again when other machines are not accessing the folder. • Contact customer support if this failure is repeated. 018-591 Change the file name or forwarding destination folder of the scan server. Also try moving or deleting the files within the forwarding destination folder. 018-592 • If an existing lock directory (*.LCK) remains in the forwarding destination, delete it manually, and then execute the job again. • Confirm the specified folder name is correct. 308 | Understanding Printer Messages