Dell S3845cdn Color Smart Multifunction Printer User Guide - Page 414
Random spots/Blurred images, The entire output is blank
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Action 3 Increase the temperature level of the fusing unit in Device > Support > Fusing Unit Temperature Adjustment. Does this solve your problem? 4 Replace the fusing unit. Does this solve your problem? Yes No The task is complete. Go to action 4. The task is complete. Contact Dell. Random spots/Blurred images Action 1 Ensure that the toner cartridges are installed correctly. Does this solve your problem? 2 Ensure that the drum cartridges are installed correctly. Does this solve your problem? 3 Replace the drum cartridges. Does this solve your problem? Yes No The task is complete. Go to action 2. The task is complete. Go to action 3. The task is complete. Contact Dell. The entire output is blank Action Yes No 1 If you are using non-Dell brand toner cartridges, enable The task is complete. Go to action 2. the Non-Dell Toner option. Does this solve your problem? 2 If only one color is blank, replace the drum cartridges. If The task is complete. Contact Dell. all colors are blank, check the 2nd Belt Transfer Roller (2nd BTR) to make sure it is seated correctly or replace the 2nd Belt Transfer Roller (2nd BTR). Does this solve your problem? 414 | Print Quality Problems