Dell S3845cdn Color Smart Multifunction Printer User Guide - Page 434
E-mail Features Problems, Mac OS X 10.7/10.8/10.9/10.10/10.11
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When print result is not what was expected Cause Check point Remedy Selected printer language on the Confirm the selected printer Select the printer language on the machine does not match the language on the machine and the machine to match the print data. printer language of the print data. printer language of the print data. The computer is not using the print driver supplied with the machine (is using another company's print driver). Confirm whether the print driver on the computer is the one supplied with the machine. On the computer, select the print driver supplied with the machine. If the print driver is not listed for selection, install the print driver and then select it. Operation is not guaranteed if another company's print driver is used. Mac OS X 10.7/10.8/10.9/10.10/10.11 When you cannot print Cause The LPD port is not activated. Check point Confirm whether the LPD port is activated. Remedy When printing with a printer detected by using Bonjour, enable Port. E-mail Features Problems Symptom Cannot receive e-mail. Cannot transmit e-mail. Remedy Is the e-mail address for the machine configured? Are the SMTP server settings configured correctly? Is Domain Filtering set? Confirm whether your own domain is set to Allowed Domains, on Dell Printer Configuration Web Tool. Is the SMTP server operating properly? Consult your network administrator. Is the E-mail address for the machine configured? Is Email Notification enabled? (For E-mail Notification service) Is Email Submission enabled? Is the IP address for the SMTP server configured correctly? Are the settings for notification of transmission configured correctly? (for E-mail Notification service) NOTE: • See "Notification Settings". Is the destination address entered correctly? Is the SMTP server operating properly? Consult your network administrator. Is the mail address correct? Enter the correct mail address. Doesn't the data size exceed the maximum e-mail size? Change the maximum e-mail size, or lower the resolution. 434 | Network-related Problems