Dell S3845cdn Color Smart Multifunction Printer User Guide - Page 423

Images are skewed Action Yes No 1 Adjust the paper guides properly. The task is complete. Go to action 2. Does this solve your problem? 2 Install the transfer belt unit, the 2nd Belt Transfer Roller The task is complete. Contact Dell. (2nd BTR), and the retard roll according to an appropriate procedure. Does this solve your problem? Tray 1/Optional 550-Sheet Feeder Misfeed Jam Action Yes No 1 Ensure that Tray 1 or the optional 550-sheet feeder is The task is complete. Proceed to the properly inserted. action Does this solve your problem? corresponding to the type of the print media being used: • Thick - 2a • Thin - 2b • Coated - 2c 2a Use thick paper that is 216 g/m2 or less. If using paper other than the above, go to action 2d, 2e. The task is complete. Go to action 3a. Does this solve your problem? 2b Use thin paper that is 60 g/m2 or more. The task is complete. Go to action 3a. Does this solve your problem? 2c Load coated paper one sheet at a time. The task is complete. Go to action 3b. Does this solve your problem? 2d Ensure that the print media is not curled. The task is complete. Go to action 3a. Does this solve your problem? 2e Is the print media damp? Go to action 3c. Go to action 3a. 3a Fan the print media. The task is complete. Go to action 3b. Does this solve your problem? 3b Wipe the retard roller in Tray 1 or the optional 550-sheet The task is complete. Contact Dell. feeder with a cloth moistened with water. Does this solve your problem? 3c Turn over the print media. The task is complete. Go to action 4. Does this solve your problem? Jam/Alignment Problems | 423