Dell S3845cdn Color Smart Multifunction Printer User Guide - Page 433

Network-related Problems, When using SMB, When using TCP/IP

Page 433 highlights

Network-related Problems When using SMB When you cannot communicate with the machine or other SMB machines Cause Check point If Auto Master Mode of SMB is set The machine or other SMB to On, the number of machines machines cannot be searched whose information can be stored from the Network Computers is limited. The number depends on icon. the network environment. Remedy Confirm the setting of Auto Master Mode of SMB. If the setting is enabled, change it to Off. When using TCP/IP Windows Vista, Windows 7, Windows 8.1, Windows 10, Windows Server 2008 R2, Windows Server 2012 R2, or Windows Server 2016 When you cannot print Cause Check point The IP address is incorrect. Request your network administrator to check the machine's IP address. The volume of the print data sent Confirm the memory amount for in an instruction from a computer the LPD spool and the volume of exceeded the maximum receivable the print data transmitted by an volume when the LPD spool is set instruction. to memory spool. An unrecoverable error occurred Confirm whether any error during the printing process. messages are displayed on the control panel. The machine is not set to the transport protocol supported by the computer. Confirm the transport protocol selected on the machine. The machine is trying to process a data format that does not match the data format of the print data - transmitted from a computer. Remedy Set a correct IP address on the machine. If the one file of print data exceeds the memory amount, divide the file so as not to exceed the amount. If the print data is divided into multiple files and exceeds the memory amount, decrease the number of files so as not to exceed the amount. Restart the machine. Wait until the screen completely goes out to switch on the machine power. Select the transport protocol supported by the computer. Set not to output Ctrl-D. Network-related Problems | 433

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Network-related Problems
|
433
Network-related Problems
When using SMB
When you cannot communicate with the machine or other SMB
machines
When using TCP/IP
Windows Vista, Windows 7, Windows 8.1, Windows 10, Windows
Server 2008 R2, Windows Server 2012 R2, or Windows Server
2016
When you cannot print
Cause
Check point
Remedy
If
Auto Master Mode
of SMB is set
to
On
, the number of machines
whose information can be stored
is limited. The number depends on
the network environment.
The machine or other SMB
machines cannot be searched
from the Network Computers
icon.
Confirm the setting of
Auto
Master Mode
of SMB. If the setting
is enabled, change it to
Off
.
Cause
Check point
Remedy
The IP address is incorrect.
Request your network
administrator to check the
machine's IP address.
Set a correct IP address on the
machine.
The volume of the print data sent
in an instruction from a computer
exceeded the maximum receivable
volume when the LPD spool is set
to memory spool.
Confirm the memory amount for
the LPD spool and the volume of
the print data transmitted by an
instruction.
If the one file of print data exceeds
the memory amount, divide the
file so as not to exceed the
amount.
If the print data is divided into
multiple files and exceeds the
memory amount, decrease the
number of files so as not to exceed
the amount.
An unrecoverable error occurred
during the printing process.
Confirm whether any error
messages are displayed on the
control panel.
Restart the machine. Wait until the
screen completely goes out to
switch on the machine power.
The machine is not set to the
transport protocol supported by
the computer.
Confirm the transport protocol
selected on the machine.
Select the transport protocol
supported by the computer.
The machine is trying to process a
data format that does not match
the data format of the print data
transmitted from a computer.
-
Set not to output Ctrl-D.