Epson C3400 Technical Reference Guide TRG - Page 59

Restrictions, Printer environment, Installation environment for the printer driver

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Chapter 1 Product Overview Restrictions Printer environment • Drivers for TM printers (APD, OPS/JavaPOS) of Seiko Epson Corporation cannot be used for this printer. The TM-C3400 printer driver can be installed and used on a computer with the APD and OPS/JavaPOS installed. Installation environment for the printer driver • The printer driver for Ethernet interface model cannot be installed with a USB interface model printer connected. In this case, turn off the USB interface model printer before installing the printer driver for Ethernet interface model. • When the printer driver is installed using point and print, printing can be performed but 1 obtaining the printer status can not be executed. • When setting the printer driver using point and print, setting may be made by accessing the server via a network. Be sure to make the setting with the printer connected. • When using shared printer and local printer on one client computer, install the printer driver for the local printer before installing the printer driver for the shared printer. • When using this printer in the same environment as a version of the APD earlier version than APD 4.03, Install the APD first, and then install the printer driver for this printer. Install package of the printer driver • When the printer driver is installed using the install package of the USB interface model, the status of other computers on the network cannot be acquired, even if the setting for sharing this printer is made. And the status cannot be acquired with the EPSON Status Monitor 3 or other applications; however, printing is possible. To avoid the limitations, install the printer driver without using the install package, and make the settings. • The settings of [Monitoring Preferences] in [Driver Utilities] tab is not reflected for the install package. The default setting is the error display of the EPSON Status Monitor 3 (Notifies when printing is impossible and maintenance is requested.) When changing the setting, make the setting for each installation environment. • In a Windows 2000 environment, if the printer driver can not be installed when the install package is executed, it is possible that the printer is registered as an "Unknown device". Delete the "Unknown device" and then execute the install package. ("Printer Driver cannot be Installed (Windows 2000)" on page 219) • In a Windows 2000 environment, if the TM-C3400 printer driver is already installed and the version is different from the version of the printer driver of the install package, the settings of the existing printer driver may change. (This does not affect other printer drivers that are not for the TM-C3400.) To keep the existing settings, you must save the settings before executing the install package, and then restore the settings after the install package is executed. ("Printer Driver is Already Installed (Windows 2000)" on page 219) 59

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Chapter 1
Product Overview
59
1
Restrictions
Printer environment
• Dr
i
vers for TM pr
int
ers (APD, OPS/JavaPOS) of Se
i
ko Epso
n
Corpora
ti
o
n
ca
nn
o
t
be
u
sed for
t
h
i
s pr
int
er.
The TM-C3400 pr
int
er dr
i
ver ca
n
be
in
s
t
alled a
n
d
u
sed o
n
a comp
ut
er w
it
h
t
he APD a
n
d
OPS/JavaPOS
in
s
t
alled.
Installation environment for the printer driver
•
The pr
int
er dr
i
ver for E
t
her
n
e
t
int
erface model ca
nn
o
t
be
in
s
t
alled w
it
h a USB
int
erface model
pr
int
er co
nn
ec
t
ed. I
n
t
h
i
s case,
tu
r
n
off
t
he USB
int
erface model pr
int
er before
in
s
t
all
ing
t
he
pr
int
er dr
i
ver for E
t
her
n
e
t
int
erface model.
• Whe
n
t
he pr
int
er dr
i
ver
i
s
in
s
t
alled
u
s
ing
po
int
a
n
d pr
int
, pr
inting
ca
n
be performed b
ut
ob
t
a
ining
t
he pr
int
er s
t
a
tu
s ca
n
n
o
t
be exec
ut
ed.
• Whe
n
se
tting
t
he pr
int
er dr
i
ver
u
s
ing
po
int
a
n
d pr
int
, se
tting
may be made by access
ing
t
he
server v
i
a a
n
e
t
work. Be s
u
re
t
o make
t
he se
tting
w
it
h
t
he pr
int
er co
nn
ec
t
ed.
• Whe
n
u
s
ing
shared pr
int
er a
n
d local pr
int
er o
n
o
n
e cl
i
e
nt
comp
ut
er,
in
s
t
all
t
he pr
int
er dr
i
ver
for
t
he local pr
int
er before
in
s
t
all
ing
t
he pr
int
er dr
i
ver for
t
he shared pr
int
er.
• Whe
n
u
s
ing
t
h
i
s pr
int
er
in
t
he same e
n
v
i
ro
n
me
nt
as a vers
i
o
n
of
t
he APD earl
i
er vers
i
o
n
t
ha
n
APD 4.03, I
n
s
t
all
t
he APD f
i
rs
t
, a
n
d
t
he
n
in
s
t
all
t
he pr
int
er dr
i
ver for
t
h
i
s pr
int
er.
Install package of the printer driver
• Whe
n
t
he pr
int
er dr
i
ver
i
s
in
s
t
alled
u
s
ing
t
he
in
s
t
all packa
g
e of
t
he USB
int
erface model,
t
he
s
t
a
tu
s of o
t
her comp
ut
ers o
n
t
he
n
e
t
work ca
nn
o
t
be acq
ui
red, eve
n
i
f
t
he se
tting
for shar
ing
t
h
i
s pr
int
er
i
s made. A
n
d
t
he s
t
a
tu
s ca
nn
o
t
be acq
ui
red w
it
h
t
he EPSON S
t
a
tu
s Mo
nit
or 3 or
o
t
her appl
i
ca
ti
o
n
s; however, pr
inting
i
s poss
i
ble. To avo
i
d
t
he l
i
m
it
a
ti
o
n
s,
in
s
t
all
t
he pr
int
er
dr
i
ver w
it
ho
ut
u
s
ing
t
he
in
s
t
all packa
g
e, a
n
d make
t
he se
tting
s.
•
The se
tting
s of
[Monitoring Preferences]
in
[Driver Utilities]
t
ab
i
s
n
o
t
reflec
t
ed for
t
he
in
s
t
all
packa
g
e. The defa
u
l
t
se
tting
i
s
t
he error d
i
splay of
t
he EPSON S
t
a
tu
s Mo
nit
or 3 (No
ti
f
i
es whe
n
pr
inting
i
s
i
mposs
i
ble a
n
d ma
int
e
n
a
n
ce
i
s req
u
es
t
ed.) Whe
n
cha
nging
t
he se
tting
, make
t
he
se
tting
for each
in
s
t
alla
ti
o
n
e
n
v
i
ro
n
me
nt
.
•I
n
a W
in
dows 2000 e
n
v
i
ro
n
me
nt
,
i
f
t
he pr
int
er dr
i
ver ca
n
n
o
t
be
in
s
t
alled whe
n
t
he
in
s
t
all
packa
g
e
i
s exec
ut
ed,
it
i
s poss
i
ble
t
ha
t
t
he pr
int
er
i
s re
gi
s
t
ered as a
n
“U
n
k
n
ow
n
dev
i
ce”.
Dele
t
e
t
he “U
n
k
n
ow
n
dev
i
ce” a
n
d
t
he
n
exec
ut
e
t
he
in
s
t
all packa
g
e.
(
"Pr
int
er Dr
i
ver ca
nn
o
t
be I
n
s
t
alled (W
in
dows 2000)" o
n
pa
g
e 219
)
•I
n
a W
in
dows 2000 e
n
v
i
ro
n
me
nt
,
i
f
t
he TM-C3400 pr
int
er dr
i
ver
i
s already
in
s
t
alled a
n
d
t
he
vers
i
o
n
i
s d
i
ffere
nt
from
t
he vers
i
o
n
of
t
he pr
int
er dr
i
ver of
t
he
in
s
t
all packa
g
e,
t
he se
tting
s of
t
he ex
i
s
ting
pr
int
er dr
i
ver may cha
ng
e. (Th
i
s does
n
o
t
affec
t
o
t
her pr
int
er dr
i
vers
t
ha
t
are
n
o
t
for
t
he TM-C3400.)
To keep
t
he ex
i
s
ting
se
tting
s, yo
u
m
u
s
t
save
t
he se
tting
s before exec
uting
t
he
in
s
t
all packa
g
e,
a
n
d
t
he
n
res
t
ore
t
he se
tting
s af
t
er
t
he
in
s
t
all packa
g
e
i
s exec
ut
ed. (
"Pr
int
er Dr
i
ver
i
s Already
I
n
s
t
alled (W
in
dows 2000)" o
n
pa
g
e 219
)