Epson ES-500W Users Guide - Page 130

Scanned Image is Cropped, Resetting the Epson Scan 2 Settings, Crop Margins for Size Auto

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Caution: Do not spray glass cleaner directly on the scanning surfaces. Be careful not to place too much force on the glass. 6. Close the scanner cover. 7. Plug in the AC adapter. Parent topic: Solving Scanned Image Quality Problems Related tasks Cleaning Inside Your Scanner Scanned Image is Cropped If the edges of a scanned image are cropped, try the following solutions: • Select Auto Detect as the Document Size setting in Epson Scan 2, Document Capture Pro, or Document Capture. • In Epson Scan 2, select the Main Settings tab. Select Document Size > Settings and then adjust the cropping area shown in the Crop Margins for Size "Auto" setting. • Document Capture Pro (Windows): Select Detailed Settings from the Scan window. Select Document Size > Settings and then adjust the cropping area shown in the Crop Margins for Size "Auto" setting. • Document Capture (OS X): Click the Scan button and select Detailed Settings from the Scan window. Select Document Size > Settings and then adjust the cropping area shown in the Crop Margins for Size "Auto" setting. Parent topic: Solving Scanned Image Quality Problems Resetting the Epson Scan 2 Settings If you continue to experience image quality problems after trying all possible solutions, you may need to reset the Epson Scan 2 Settings using the Epson Scan 2 Utility. 1. Do one of the following to start the Epson Scan 2 Utility: • Windows 10: Click and select All apps > EPSON > Epson Scan 2 Utility. • Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 > Epson Scan 2 Utility. 130

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130
Caution:
Do not spray glass cleaner directly on the scanning surfaces. Be careful not to place too
much force on the glass.
6. Close the scanner cover.
7. Plug in the AC adapter.
Parent topic:
Solving Scanned Image Quality Problems
Related tasks
Cleaning Inside Your Scanner
Scanned Image is Cropped
If the edges of a scanned image are cropped, try the following solutions:
• Select
Auto Detect
as the Document Size setting in Epson Scan 2, Document Capture Pro, or
Document Capture.
• In Epson Scan 2, select the
Main Settings
tab. Select
Document Size
>
Settings
and then adjust the
cropping area shown in the
Crop Margins for Size "Auto"
setting.
•
Document Capture Pro (Windows)
: Select
Detailed Settings
from the Scan window. Select
Document Size
>
Settings
and then adjust the cropping area shown in the
Crop Margins for Size
"Auto"
setting.
•
Document Capture (OS X)
: Click the
Scan button and select
Detailed Settings
from the Scan
window. Select
Document Size
>
Settings
and then adjust the cropping area shown in the
Crop
Margins for Size "Auto"
setting.
Parent topic:
Solving Scanned Image Quality Problems
Resetting the Epson Scan 2 Settings
If you continue to experience image quality problems after trying all possible solutions, you may need to
reset the Epson Scan 2 Settings using the Epson Scan 2 Utility.
1.
Do one of the following to start the Epson Scan 2 Utility:
•
Windows 10
: Click
and select
All apps
>
EPSON
>
Epson Scan 2 Utility
.
•
Windows 8.x
: Navigate to the
Apps
screen and select
Epson Scan 2 Utility
.
•
Windows (other versions)
: Click
or
Start
, and select
All Programs
or
Programs
. Select
EPSON
>
Epson Scan 2
>
Epson Scan 2 Utility
.