Epson ES-500W Users Guide - Page 131
Solving Flatbed Scanner Dock Problems, Scanned Image Edges are Cropped
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• OS X: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2 Utility. 2. Click the Other tab. 3. Click Reset. Note: If resetting the Epson Scan 2 settings does not solve your problem, uninstall Epson Scan 2 and reinstall it. Parent topic: Solving Scanned Image Quality Problems Solving Flatbed Scanner Dock Problems Check these solutions if you have problems scanning with the optional flatbed scanner dock (ES-400). Scanned Image Edges are Cropped Line of Dots Appears in All Scanned Images Back of Original Image Appears in Scanned Document Parent topic: Solving Problems Scanned Image Edges are Cropped If the edges of a scanned image are cropped, make sure your original is placed correctly for scanning. If necessary, move your original away from the edges of the scanner glass slightly. Parent topic: Solving Flatbed Scanner Dock Problems Related tasks Scanning in Epson Scan 2 Scanning with Document Capture Pro and Document Capture Line of Dots Appears in All Scanned Images If a line of dots appears in all your scanned images, clean the scanner glass with a soft, dry, lint-free cloth or use a small amount of glass cleaner on the cloth, if necessary. Paper towels are not recommended. Caution: Do not spray glass cleaner directly on the scanner glass. Parent topic: Solving Flatbed Scanner Dock Problems 131