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Fujitsu 6240 User Manual - Page 128

Device Errors, Internal and optical errors, Overrun error, Chip error

UPC - 097564307270

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Chapter 8 Troubleshooting Device Errors The following are lists of device errors which require troubleshooting by a service engineer. ■Internal and optical errors "E" and "alarm number" are displayed back and forth. Display Item Resolution E0 Flatbed motor 1 Confirm that the transport lock malfunction switch is not locked. (fi-6230Z/fi-6240Z) 2 Turn the scanner off then back on. E1 Optical error (Flatbed) (fi-6230Z/fi-6240Z) If the problem persists, write down the displayed error code and contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. E2 Optical error (ADF 1 Clean the glass section. Front) For details about cleaning, refer to "Chapter 6 Daily Care" (page 108). E3 Optical error (ADF Back) 2 Turn the scanner off then back on. If the problem persists, write down the displayed error code and contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. E6 Operator panel Turn the scanner off then back on. error If the problem persists, write down the displayed error code and contact your E7 EEPROM error FUJITSU scanner dealer or an authorized FUJITSU scanner service E8 SCSI error provider. (fi-6140Z/fi-6240Z) E9 Memory error ■Overrun error "F" and "alarm number" are displayed back and forth. Display Item F4 Background switching mechanism error Resolution Turn the scanner off then back on. If the problem persists, write down the displayed error code and contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. ■Chip error "C" and "alarm number" are displayed back and forth. Display Item C0 LSI error Resolution Turn the scanner off then back on. If the problem persists, write down the displayed error code and contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. TOP Contents Index Introduction Scanner Overview How to Load Documents Configuring the Scan Settings How to Use the Operator Panel Various Ways to Scan Daily Care Replacing the Consumables Troubleshooting Operational Settings Appendix Glossary 128

Section	Page
How to Use This Manual	2
Introduction	3
Conventions	5
Contents	7
Chapter 1 Scanner Overview	14
1.1 Main Features	15
1.2 Parts and Functions	16
fi-6130Z/fi-6140Z	16
fi-6230Z/fi-6240Z	19
1.3 Turning the Power ON/OFF	23
How to Turn the Power ON	23
How to Turn the Power OFF	23
1.4 Opening/Closing the ADF	24
How to Open the ADF	24
How to Close the ADF	24
1.5 Opening/Closing the Document Cover (fi-6230Z/fi-6240Z)	25
How to Open the Document Cover	25
How to Close the Document Cover	25
1.6 Setting Up the ADF Paper Chute	26
1.7 Setting Up the Stacker	27
fi-6130Z/fi-6140Z	27
fi-6230Z/fi-6240Z	30
1.8 Power Saving Mode	31
1.9 Basic Flow of Scanning Operation	32
1.10 Image Scanning Application	35
1.11 Centralized Management of Scanners	36
Chapter 2 How to Load Documents	37
2.1 Loading Documents in the ADF	38
Preparation	38
How to Load Documents	39
2.2 Loading Documents on the Flatbed (fi-6230Z/fi-6240Z)	40
2.3 Documents for Scanning (ADF)	41
Paper Size	41
Conditions	41
Loading Capacity	44
Area Not to be Perforated	45
Conditions for Multifeed Detection	45
Conditions for Mixed Batch Scanning	47
Conditions for Automatic Page Size Detection	49
Conditions for Using the Carrier Sheet	50
Chapter 3 Configuring the Scan Settings	51
3.1 TWAIN Driver	52
[Resolution]	53
[Scan Type]	53
[Paper Size]	53
[Image Mode]	53
[Scan] Button	53
[Preview] Button	54
[Close] / [OK] Button	54
[Reset] Button	54
[Help] Button	54
[About] Button	54
[Option] Button	54
[Advance] Button	55
[Config] Button	55
[Browse] Button	55
3.2 ISIS Driver	56
[Main] Tab	57
[Layout] Tab	57
[Image Processing] Tab	58
[Paper Handling] Tab	59
[Gamma] Tab	59
[Color Dropout] Tab	60
[Compression] Tab	60
[Imprinter] Tab	61
[Blank Page Deletion] Tab	61
[About] Tab	62
Chapter 4 How to Use the Operator Panel	63
4.1 Operator Panel	64
Names and Functions	64
Indications on Function Number Display	65
Chapter 5 Various Ways to Scan	66
5.1 Summary	67
5.2 Scanning Documents of Different Types and Sizes	68
Scanning Both Sides at Once	68
Documents with Different Widths	69
Documents Larger than A4/Letter Size	70
Scanning Photographs and Clippings	73
Long Page Scanning	76
Scanning a Book (fi-6230Z/fi-6240Z)	78
Scanning a Large Document on the Flatbed (fi-6230Z/fi-6240Z)	80
5.3 Advanced Scanning	82
Removing a Color from the Scanned Image (Dropout Color)	82
Skipping Blank Pages	85
Removing Punch Holes	86
Scanning the Image Brighter	88
Feeding Documents Manually in the ADF	90
5.4 Configuring Post-Scan Operations and Handling	91
Automatically Correcting Skewed Images	91
Automatically Correcting the Page Orientation	93
Splitting the Scanned Image in Two	95
Using the Multi Image Output	97
Automatically Detecting Color/Monochrome Documents	99
5.5 Customizing the Scanner Settings	101
Using a Button on the Scanner to Start Scanning	101
Detecting Multifeed Errors	103
Ignoring Multifeed for a Set Pattern	105
Chapter 6 Daily Care	108
6.1 Cleaning Materials and Locations that Require Cleaning	109
Cleaning Materials	109
Location and Frequency	109
6.2 Cleaning the Outside	110
fi-6130Z/fi-6140Z	110
fi-6230Z/fi-6240Z	110
6.3 Cleaning the Inside	111
Cleaning the ADF (with Cleaning Paper)	111
Cleaning the ADF (with cloth)	112
Cleaning the Flatbed (fi-6230Z/fi-6240Z)	115
6.4 Cleaning the Carrier Sheet	116
Chapter 7 Replacing the Consumables	117
7.1 Consumables and Replacement Cycles	118
7.2 Replacing the Brake Roller	119
7.3 Replacing the Pick Roller	121
Chapter 8 Troubleshooting	124
8.1 Paper Jam	125
8.2 Error Indications on Operator Panel	126
Temporary Errors	127
Device Errors	128
8.3 Troubleshooting	130
Scanner cannot be powered ON.	131
The Function Number Display switches OFF.	132
Scanning does not start.	133
Image quality is poor when scanning pictures/ photos in black & white.	134
Quality of scanned text or lines is unsatisfactory.	135
Images are distorted or not clear.	136
Vertical streaks appear on the scanned image.	137
\	138
Multifeed error occurs frequently.	139
Situation in which the document is not fed into the ADF occurs frequently.	141
Paper jams/pick errors occur frequently.	142
Scanned images turn out elongated.	143
A shadow appears at the top or the bottom of the scanned image.	144
There are black traces on the document.	145
The Carrier Sheet is not fed smoothly. / Paper jams occur.	146
Part of the image appears missing when using the Carrier Sheet.	148
8.4 Before You Contact the Scanner Service Provider	149
General	149
Error Status	150
8.5 Checking the Product Labels	151
Location	151
Chapter 9 Operational Settings	152
9.1 Starting Up the Software Operation Panel	153
9.2 Password Setting	154
Setting a Password	154
Setting the [View Only mode]	155
Clearing the [View Only mode]	156
Changing the Password	157
Clearing the Password	158
Resetting the Password	159
9.3 Configuration Items	160
Device Setting	160
Device Setting 2	162
9.4 Settings Related to Page Counters	166
Checking and Resetting the Counters	166
Replacement Cycle of Consumables [Life Counter Alarm Setting]	168
9.5 Settings Related to Scanning	169
Adjusting the Position to Start the Scan [Offset/Vertical magnification Adjustment]	169
Removing Shadows/Streaks that Appear around the Scanned Image [Page Edge Filler (ADF)] / [Page Edge Filler (FB)] (fi-6230Z/fi-6240Z)	171
Removing a Color from the Scanned Image [Dropout color]	173
Shortening the Scanning Intervals [Pre-Pick]	174
Number of Paper Feeding Retries	175
Cropping the Image Boundary [AutoCrop Boundary]	176
Protecting the Documents from Being Damaged [Paper Protection]	177
Specifying the Sensitivity Level for Paper Protection [Paper Protection Sensitivity]	178
Scanning Thick Plastic Cards [Feed Mode] (fi-6140Z/fi-6240Z)	179
9.6 Settings Related to Multifeed Detection	180
Specifying a Multifeed Detection Method [Multifeed]	180
Specifying the Area to Detect Multifeed [Document check area specification for Multifeed Detection]	182
Specifying an Area Not to Detect Multifeed [Intelligent Multifeed Function]	185
9.7 Settings Related to Waiting Time	186
Waiting Time in Manual Feed Mode [Manual-feed timeout]	186
Waiting Time to Enter Power Saving Mode [Power saving]	187
9.8 Settings Related to Power ON/OFF	188
Method of Turning the Scanner ON/OFF [Power SW Control]	188
Appendix	189
A.1 Basic Specification	190
A.2 Installation Specification	193
A.3 Outer Dimensions	195
fi-6130Z/fi-6140Z	195
fi-6230Z/fi-6240Z	195
A.4 Scanner Options	196
A.5 Uninstalling the Software	197
Glossary	198
Index	209
A	209
B	209
C	209
D	209
E	209
F	209
H	209
I	209
L	209
M	210
O	210
P	210
R	210
S	210
T	210
U	210

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Appendix

Chapter 8 Troubleshooting

Glossary

Introduction

Index

Contents

TOP

128

How to Load

Documents

Configuring the

Scan Settings

How to Use the

Operator Panel

Various Ways to

Scan

Daily Care

Operational

Settings

Replacing the

Consumables

Scanner

Overview

Troubleshooting

Device Errors

The following are lists of device errors which require

troubleshooting by a service engineer.

■

Internal and optical errors

"E" and "alarm number" are displayed back and forth.

■

Overrun error

"F" and "alarm number" are displayed back and forth.

■

Chip error

"C" and "alarm number" are displayed back and forth.

Display

Item

Resolution

Flatbed motor

malfunction

(fi-6230Z/fi-6240Z)

Confirm that the transport lock

switch is not locked.

Turn the scanner off then back on.

If the problem persists, write down

the displayed error code and

contact your FUJITSU scanner

dealer or an authorized FUJITSU

scanner service provider.

Optical error

(Flatbed)

(fi-6230Z/fi-6240Z)

Optical error (ADF

Front)

Clean the glass section.

For details about cleaning, refer to

"Chapter 6 Daily Care" (page 108)

Turn the scanner off then back on.

If the problem persists, write down

the displayed error code and

contact your FUJITSU scanner

dealer or an authorized FUJITSU

scanner service provider.

Optical error (ADF

Back)

Operator panel

error

Turn the scanner off then back on.

If the problem persists, write down the

displayed error code and contact your

FUJITSU scanner dealer or an

authorized FUJITSU scanner service

provider.

EEPROM error

SCSI error

(fi-6140Z/fi-6240Z)

Memory error

Display

Item

Resolution

Background

switching

mechanism error

Turn the scanner off then back on.

If the problem persists, write down the

displayed error code and contact your

FUJITSU scanner dealer or an

authorized FUJITSU scanner service

provider.

Display

Item

Resolution

LSI error

Turn the scanner off then back on.

If the problem persists, write down the

displayed error code and contact your

FUJITSU scanner dealer or an

authorized FUJITSU scanner service

provider.