Fujitsu 6240 User Manual - Page 139

Chapter 8 Troubleshooting Multifeed error occurs frequently. Do the documents meet the requirements described in "Precautions" in "Conditions" (page 41)? Yes If you are using the Carrier Sheet, is [Double-page spread], [Clipping (Front)] or [Clipping (Duplex)] specified for [Scan Type] in the scanner driver's setup dialog box? Yes If multifeed detection is enabled, is there any document in the batch that does not fulfill the conditions for an accurate detection? No Did you scan a plastic card or any other thick document? No Did you fan the documents before loading them? Yes Have the documents just been printed out from a copy machine or a laser printer? No Is the document stack thinner than 5 mm? Yes Are the consumables (*1) installed correctly? Yes Are the consumables dirty? No Use documents that meet the requirements. For details, refer to "2.3 Documents for Scanning (ADF)" (page 41). No Specify either [Double-page spread], [Clipping (Front)] or [Clipping (Duplex)]. For details, refer to "Documents Larger than A4/Letter Size" (page 70) or No "Scanning Photographs and Clippings" (page 73). Fulfill the conditions for an accurate multifeed detection. For details, refer to "Conditions for Multifeed Detection" (page 45). Yes Also specify the multifeed detection area if necessary ("Detecting Multifeed Errors" (page 103)). Disable multifeed detection. Yes Fan the documents. No Fan the documents a few times to remove static electricity. Yes Reduce the number of sheets. No Install the consumables correctly. For details, refer to "Chapter 7 Replacing the Consumables" (page 117). No Clean the consumables. For details, refer to "Chapter 6 Daily Care" (page 108). Yes TOP Contents Index Introduction Scanner Overview How to Load Documents Configuring the Scan Settings How to Use the Operator Panel Various Ways to Scan Daily Care Replacing the Consumables Troubleshooting Operational Settings Appendix Glossary 139