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View and reply to messages, Synchronize e-mails

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66 Exchanging Messages View and reply to messages To download a complete e-mail By default, each e-mail received in the inbox on your device contains only the first few kilobytes of the message. When you open an e-mail, it displays only the headers and part of the message. You must download the whole e-mail to view the complete content. To download a complete e-mail message, open the e-mail and then do one of the following: • Finger-scroll to the end of the message, and tap Get entire message and any attachments (POP3 e-mail account) or tap Get the rest of this message (IMAP4 and Outlook e-mail accounts). • Tap Menu > Download Message. Notes • The Fetch Mail feature, which is available for POP3 and IMAP4 Internet e-mail accounts, downloads an entire e-mail without the need for you to perform a full synchronization. This limits the download to just the e-mail message that you want and helps save data cost. Fetch Mail is also available for Outlook E-mail. See "Instant download through Fetch Mail" in Chapter 7 for details. • Download may take some time, depending on the speed of your Internet connection, size of the whole e-mail, and whether file attachments are automatically downloaded. To download file attachments • POP3 e-mail account: File attachments of a POP3 Internet e-mail account are automatically downloaded when you download a complete e-mail. • IMAP4 and Outlook e-mail accounts: File attachments appear below the subject of an e-mail message. Tapping an attachment opens the attachment if it has been fully downloaded or marks it for download the next time you send and receive e-mail. You can set automatic download of file attachments. See "Customize e-mail settings" in this chapter for details. To reply to or forward a message 1. Open the message and tap Menu > Reply, Menu > Reply All, or Menu > Forward. 2. Enter your response, then tap Send. Notes • You can receive and view HTML e-mails from any type of e-mail account. The HTML format is retained, without layout shifting or resizing. HTML e-mail support in Outlook Mobile is available only if you are synchronizing your device with Microsoft Exchange Server 2007. • When replying using an Outlook e-mail account, you can customize ActiveSync to exclude addresses, including your own, from being added to the recipient list. Tap Menu > Options in ActiveSync, select the E-mail item, tap Settings, then tap Advanced. In the My e-mail addresses text box, enter e-mail addresses you want to exclude. Synchronize e-mails Synchronizing e-mails ensures that new e-mails are downloaded to the device Inbox folder, e-mails in the Outbox folder are sent, and e-mails deleted from the server are removed from your device. The manner in which you synchronize e-mails depends on the type of e-mail account you have. To automatically synchronize an Outlook e-mail account 1. Connect your device to your computer through USB or Bluetooth. Otherwise, connect through Wi-Fi or a data connection if you are synchronizing Outlook e-mail with the Exchange Server. For more information, see Chapter 7. 2. Synchronization automatically begins, and your device sends and receives Outlook e-mail. To manually synchronize your Outlook or Internet e-mail account 1. Select your Internet e-mail account. (See "To select a messaging account" in this chapter.) 2. Tap Menu > Send/Receive.

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66  Exchanging Messages
View and reply to messages
To download a complete e-mail
By default, each e-mail received in the inbox on your device contains only the first few kilobytes of the 
message. When you open an e-mail, it displays only the headers and part of the message. You must download 
the whole e-mail to view the complete content.
To download a complete e-mail message, open the e-mail and then do one of the following:
Finger-scroll to the end of the message, and tap 
Get entire message and any attachments
(POP3  
e-mail account) or tap 
Get the rest of this message
(IMAP4 and Outlook e-mail accounts).
Tap 
Menu > Download Message
.
Notes
The Fetch Mail feature, which is available for POP3 and IMAP4 Internet e-mail accounts, downloads an entire 
e-mail without the need for you to perform a full synchronization. This limits the download to just the e-mail 
message that you want and helps save data cost. Fetch Mail is also available for Outlook E-mail. See “Instant 
download through Fetch Mail” in Chapter 7 for details.
Download may take some time, depending on the speed of your Internet connection, size of the whole  
e-mail, and whether file attachments are automatically downloaded.
To download file attachments
POP3 e-mail account:
File attachments of a POP3 Internet e-mail account are automatically 
downloaded when you download a complete e-mail.
IMAP4 and Outlook e-mail accounts:
File attachments appear below the subject of an e-mail 
message. Tapping an attachment opens the attachment if it has been fully downloaded or marks it for 
download the next time you send and receive e-mail.
You can set automatic download of file attachments. See “Customize e-mail settings” in this chapter for 
details.
To reply to or forward a message
1.
Open the message and tap 
Menu > Reply
, 
Menu > Reply All
, or 
Menu > Forward
.
2.
Enter your response, then tap 
Send
.
Notes
You can receive and view HTML e-mails from any type of e-mail account. The HTML format is retained, without 
layout shifting or resizing. HTML e-mail support in Outlook Mobile is available only if you are synchronizing your 
device with Microsoft Exchange Server ±007.
When replying using an Outlook e-mail account, you can customize ActiveSync to exclude addresses, including 
your own, from being added to the recipient list. Tap 
Menu > Options
in ActiveSync, select the 
E-mail
item, tap 
Settings
, then tap 
Advanced
. In the 
My e-mail addresses
text box, enter e-mail addresses you want to exclude.
Synchronize e-mails
Synchronizing e-mails ensures that new e-mails are downloaded to the device Inbox folder, e-mails in the 
Outbox folder are sent, and e-mails deleted from the server are removed from your device. The manner in 
which you synchronize e-mails depends on the type of e-mail account you have.
To automatically synchronize an Outlook e-mail account
1.
Connect your device to your computer through USB or Bluetooth. Otherwise, connect through  
Wi-Fi or a data connection if you are synchronizing Outlook e-mail with the Exchange Server. For more 
information, see Chapter 7.
2.
Synchronization automatically begins, and your device sends and receives Outlook e-mail.
To manually synchronize your Outlook or Internet e-mail account
1.
Select your Internet e-mail account. (See “To select a messaging account” in this chapter.)
2.
Tap 
Menu >
Send/Receive
.