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Working With Company E-mails

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Working With Company E-mails and Meeting Appointments 71 7.2 Working With Company E-mails Your device gives you instant access to your company e-mails and lets you manage your messages easier. Direct Push, Fetch Mail, Remote e-mail search, and e-mail flags are just some of the tools you can use to manage your e-mails. Note Some messaging features depend on the Microsoft Exchange Server version used in your company. Check with your network administrator for the availability of these features. Automatic synchronization through Direct Push Direct Push technology (push e-mail feature) enables you to receive new e-mails on your device as soon as they arrive in your Inbox on the Exchange Server. Items such as contacts, calendar and tasks are also immediately updated onto your device when these items have been changed or new entries have been added on the Exchange Server. To make Direct Push work, you need to have a Wi-Fi or data connection on your device. You need to perform a full synchronization between your device and the Exchange Server first before Direct Push can be enabled. Requirement The Direct Push feature works for your device only if your company is using Microsoft Exchange Server 2003 Service Pack 2 (SP2) with Exchange ActiveSync or higher version. You can turn on Direct Push in the Comm Manager or ActiveSync. To turn on Direct Push in Comm Manager 1. To open the Comm Manager, tap Start > Settings > Connections tab > Comm Manager. 2. On the Comm Manager screen, touch Microsoft Direct Push. To turn on Direct Push in ActiveSync 1. Tap Start > Programs > ActiveSync and then tap Menu > Schedule. 2. Select As items arrive in the Peak times and Off-peak times boxes. Note When Direct Push is off, you need to manually retrieve your e-mails. Scheduled synchronization If you do not want to use Direct Push, you can set a regular schedule for synchronizing Outlook e-mail and information. 1. In ActiveSync on your device, tap Menu > Schedule. 2. Select a shorter time interval in the Peak times box for you to be able to receive e-mails more frequently. (Peak times usually refer to your working hours when e-mail volume is high). 3. Select a longer interval in the Off-peak times box. Tip To set the days and hours that make up your peak and off-peak times, tap the peak times link at the bottom of the screen. Instant download through Fetch Mail The Fetch Mail feature downloads an entire e-mail immediately without the need for you to perform a full Send/Receive action. This limits the download to just the e-mail message that you want and helps save data cost. Requirement Fetch Mail works for your device only if your company is using Microsoft Exchange Server 2007 or higher. 1. Tap Start > Messaging > Outlook E-mail. 2. Open an e-mail message. 3. By default, only the first few words of the message is shown. To download the whole e-mail, finger- scroll to the end of the message, then tap Get the rest of this message. 4. Wait for the remainder of the message body to download. Notes • For information about changing e-mail sync options such as setting the download size for e-mail, see "Customize e-mail settings" in Chapter 6.

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Working With Company E-mails and Meeting Appointments  71
7.2 Working With Company E-mails
Your device gives you instant access to your company e-mails and lets you manage your messages easier. 
Direct Push, Fetch Mail, Remote e-mail search, and e-mail flags are just some of the tools you can use to 
manage your e-mails.
Note
Some messaging features depend on the Microsoft Exchange Server version used in your company. Check with 
your network administrator for the availability of these features.
Automatic synchronization through Direct Push
Direct Push
technology (push e-mail feature) enables you to receive new e-mails on your device as soon as they 
arrive in your Inbox on the Exchange Server. Items such as contacts, calendar and tasks are also immediately 
updated onto your device when these items have been changed or new entries have been added on the 
Exchange Server. To make Direct Push work, you need to have a Wi-Fi or data connection on your device.
You need to perform a full synchronization between your device and the Exchange Server first before Direct 
Push can be enabled.
Requirement
The Direct Push feature works for your device only if your company is using 
Microsoft Exchange
Server 2003 Service Pack 2 (SP2) with Exchange ActiveSync or higher version
.
You can turn on Direct Push in the Comm Manager or ActiveSync.
To turn on Direct Push in Comm Manager
1.
To open the Comm Manager, tap 
Start > Settings > Connections
tab
> Comm Manager
.
2.
On the Comm Manager screen, touch 
Microsoft Direct Push
.
To turn on Direct Push in ActiveSync
1.
Tap 
Start > Programs > ActiveSync
and then tap 
Menu > Schedule
.
2.
Select 
As items arrive
in the 
Peak times
and 
Off-peak times
boxes.
Note
When Direct Push is off, you need to manually retrieve your e-mails.
Scheduled synchronization
If you do not want to use Direct Push, you can set a regular schedule for synchronizing Outlook e-mail and 
information.
1.
In ActiveSync on your device, tap 
Menu > Schedule
.
2.
Select a shorter time interval in the 
Peak times
box for you to be able to receive e-mails more 
frequently. (Peak times usually refer to your working hours when e-mail volume is high).
3.
Select a longer interval in the 
Off-peak times
box.
Tip
To set the days and hours that make up your peak and off-peak times, tap the 
peak times
link at the bottom of the 
screen.
Instant download through Fetch Mail
The 
Fetch Mail
feature downloads an entire e-mail immediately without the need for you to perform a full 
Send/Receive action. This limits the download to just the e-mail message that you want and helps save data 
cost.
Requirement
Fetch Mail works for your device only if your company is using 
Microsoft Exchange Server 2007 or
higher
.
1.
Tap 
Start > Messaging > Outlook E-mail
.
2.
Open an e-mail message.
3.
By default, only the first few words of the message is shown. To download the whole e-mail, finger-
scroll to the end of the message, then tap 
Get the rest of this message
.
4.
Wait for the remainder of the message body to download.
Notes
•   
For information about changing e-mail sync options such as setting the download size for e-mail, see "Customize 
e-mail settings" in Chapter 6.